Software-Development Operations

Site Reliability Engineer for Data Management Team


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SAP is The Cloud Company powered by HANA. As a frontrunner in delivering reliable Cloud offering our Development organization has the responsibility not only for development but also for the successful operations and support of our services.

We establish a Service Engineering Team in our organization that shall proactively drive continuous improvement of the whole productive landscape and actively participates in problem investigations. With their broad technical knowledge of the infrastructure, the services and the platform they are able to solve incidents, drive and implement automation and develop central tools.


The mission of the team is to provide, protect and improve the SAP HANA and SAP ASE database services on SAP Business Technology Platform with an ever-watchful eye on their availability, performance, and capacity.

We are looking for an experienced Database Cloud Engineer to join our Data Management Service Engineering team responsible for the SAP HANA and SAP ASE databases.



As a Database Cloud Engineer in the SAP CP Data Management SRE team you will have the opportunity to operate, support and tackle complex problems, develop tools and processes for managing multiple instances of SAP HANA and SAP ASE databases, support our clients in optimizing the use of SAP databases in their solutions.



  • Provide database operations and support of SAP HANA and SAP ASE database systems in SAP Business Technology Platform
  • Support fulfillment of our SLA parameters
  • Work closely with the SAP CP Persistence and Cloud Lifecycle Management teams to maintain and improve the DB environments
  • Analyze the system performance of SAP HANA and SAP ASE database instances and develop tuning strategies
  • Plan, coordinate and execute upgrades and migrations of HANA and ASE databases
  • Interact with the customer-facing team e.g. the DB Ops Team for Incident resolution etc.
  • Participate in the weekend and night on-call rotation
  • Help customers gain the maximum from their persistence layer



Required skills

  • BSc degree in Computer Science or related technical field
  • Experience in cloud platforms, cloud infrastructures and cloud technologies
  • Proven experience in database administration, operations and support
  • Deep knowledge of relational databases design
  • Experience working with Unix systems
  • Fanaticism about automation—make the computers do the work for you.
  • Stellar communication skills – precise, based on facts.
  • Affinity to quickly analyze and solve problems in a worldwide team setup.
  • Working efficiently in emergency situations.
  • Excellent interpersonal and communication skills, written and oral
  • Proven ability to work both independently and in team-based environments
  • Good mentoring and rallying skills
  • English fluency


Preferred skills

  • Deep experience in operations of SAP HANA and SAP ASE databases
  • High expertise in analyzing and troubleshooting large-scale distributed systems
  • In-depth knowledge of operating systems and network architectures
  • Experience working in a multicultural, worldwide team setup



  • 3+ years of experience working as a database developer, data engineer, DevOps engineer, automation engineer or related roles.


We build breakthroughs together

SAP innovations help more than 400,000 customers worldwide work together more efficiently and use business insight more effectively. Originally known for leadership in enterprise resource planning (ERP) software, SAP has evolved to become a market leader in end-to-end business application software and related services for database, analytics, intelligent technologies, and experience management. As a cloud company with 200 million users and more than 100,000 employees worldwide, we are purpose-driven and future-focused, with a highly collaborative team ethic and commitment to personal development. Whether connecting global industries, people, or platforms, we help ensure every challenge gets the solution it deserves. At SAP, we build breakthroughs, together.


We win with inclusion

SAP’s culture of inclusion, focus on health and well-being, and flexible working models help ensure that everyone – regardless of background – feels included and can run at their best. At SAP, we believe we are made stronger by the unique capabilities and qualities that each person brings to our company, and we invest in our employees to inspire confidence and help everyone realize their full potential. We ultimately believe in unleashing all talent and creating a better and more equitable world.
SAP is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to the values of Equal Employment Opportunity and provide accessibility accommodations to applicants with physical and/or mental disabilities. If you are interested in applying for employment with SAP and are in need of accommodation or special assistance to navigate our website or to complete your application, please send an e-mail with your request to Recruiting Operations Team:
For SAP employees: Only permanent roles are eligible for the SAP Employee Referral Program, according to the eligibility rules set in the SAP Referral Policy. Specific conditions may apply for roles in Vocational Training.

EOE AA M/F/Vet/Disability:

Qualified applicants will receive consideration for employment without regard to their age, race, religion, national origin, ethnicity, age, gender (including pregnancy, childbirth, et al), sexual orientation, gender identity or expression, protected veteran status, or disability.
Successful candidates might be required to undergo a background verification with an external vendor.

Requisition ID: 345233  | Work Area: Software-Development Operations  | Expected Travel: 0 - 10%  | Career Status: Professional  | Employment Type: Regular Full Time   | Additional Locations: #LI-Hybrid.

Requisition ID:  345233
Posted Date:  Aug 10, 2022
Work Area:  Software-Development Operations
Career Status:  Professional
Employment Type:  Regular Full Time
Expected Travel:  0 - 10%

Sofia Ovtscha Kupel, BG, 1618

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