Software-Design and Development

Technical Writer, SAP Globalization Services

COMPANY DESCRIPTION

SAP started in 1972 as a team of five colleagues with a desire to do something new. Together, they changed enterprise software and reinvented how business was done. Today, as a market leader in enterprise application software, we remain true to our roots. That’s why we engineer solutions to fuel innovation, foster equality and spread opportunity for our employees and customers across borders and cultures.

SAP values the entrepreneurial spirit, fostering creativity and building lasting relationships with our employees. We know that a diverse and inclusive workforce keeps us competitive and provides opportunities for all. We believe that together we can transform industries, grow economics, lift up societies and sustain our environment. Because it’s the best-run businesses that make the world run better and improve people’s lives. 

 

The development center of SAP in Bulgaria is technology-focused and plays a key role in the defining and developing of the SAP Business Technology Platform. With its more than 1350 professionals, SAP Labs Bulgaria also has strong contributions towards life-cycle management, user interface & user experience across the broader portfolio of SAP products. For its 22-year history, the company has established itself as a preferred employer in the IT sector in Bulgaria.

 

SAP Globalization Services is looking for a technical writer (User Assistance Developer) to create assets that will help different types of users to implement, configure, and run the SAP software. 

 

Tasks and Expectations:


You will work closely with product owners, software developers, product management experts, and support engineers, collaborating to understand the business processes and how the software covers them. You will then, together with the User Assistance Development Architect, develop the user assistance content (in English) that helps our customers to implement, configure, and run the SAP software. In addition, you will review the user interface for usability, research and define terminology, create graphics, videos, and other deliverables that complement conventional written documentation.

 

Experience (Role Requirements):


•    University degree in technical communication, English, or a similar field. 
•    3–4 years of experience in technical writing. 
•    The ability to think holistically about users’ needs regarding the software and the user assistance content and to distil information from many sources into one set of clear instructions. 
•    The ability to create content in all formats. 
•    Excellent written and spoken English.

 

SAP Globalization Services supports Intelligent Enterprises to go global and empowers every customer to succeed globally and locally. #SAPS4ACCareers

 

 

We are SAP

SAP innovations help more than 400,000 customers worldwide work together more efficiently and use business insight more effectively. Originally known for leadership in enterprise resource planning (ERP) software, SAP has evolved to become a market leader in end-to-end business application software and related services for database, analytics, intelligent technologies, and experience management. As a cloud company with 200 million users and more than 100,000 employees worldwide, we are purpose-driven and future-focused, with a highly collaborative team ethic and commitment to personal development. Whether connecting global industries, people, or platforms, we help ensure every challenge gets the solution it deserves. At SAP, we build breakthroughs, together.

 

Our inclusion promise

SAP’s culture of inclusion, focus on health and well-being, and flexible working models help ensure that everyone – regardless of background – feels included and can run at their best. At SAP, we believe we are made stronger by the unique capabilities and qualities that each person brings to our company, and we invest in our employees to inspire confidence and help everyone realize their full potential. We ultimately believe in unleashing all talent and creating a better and more equitable world.

 

SAP is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to the values of Equal Employment Opportunity and provide accessibility accommodations to applicants with physical and/or mental disabilities. If you are interested in applying for employment with SAP and are in need of accommodation or special assistance to navigate our website or to complete your application, please send an e-mail with your request to Recruiting Operations Team: Americas: Careers.NorthAmerica@sap.com or Careers.LatinAmerica@sap.com, APJ: Careers.APJ@sap.com, EMEA: Careers@sap.com.

 

EOE AA M/F/Vet/Disability:

Qualified applicants will receive consideration for employment without regard to their age, race, religion, national origin, ethnicity, age, gender (including pregnancy, childbirth, et al), sexual orientation, gender identity or expression, protected veteran status, or disability.

Successful candidates might be required to undergo a background verification with an external vendor.

 Requisition ID:333678 | Work Area: Software-Design and Development | Expected Travel: 0 - 10% | Career Status: Professional | Employment Type: Regular Full Time  | Additional Locations: 

Requisition ID:  333678
Posted Date:  May 28, 2022
Work Area:  Software-Design and Development
Career Status:  Professional
Employment Type:  Regular Full Time
Expected Travel:  0 - 10%
Location: 

Sofia Ovtscha Kupel, BG, 1618

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