Product Management Senior Specialist for Automated Translation/Localization Processes

 We help the world run better

At SAP, we enable you to bring out your best. Our company culture is focused on collaboration and a shared passion to help the world run better. How? We focus every day on building the foundation for tomorrow and creating a workplace that embraces differences, values flexibility, and is aligned to our purpose-driven and future-focused work. We offer a highly collaborative, caring team environment with a strong focus on learning and development, recognition for your individual contributions, and a variety of benefit options for you to choose from.

The development center of SAP in Bulgaria plays a key role in the defining and developing of the SAP Business Technology Platform. With its more than 1700 professionals, SAP Labs Bulgaria also has strong contributions toward life-cycle management, user interface & user experience across the broader portfolio of SAP products and business applications. Most recently, SAP Labs Bulgaria expanded in the topics of artificial intelligence and cybersecurity. For its 25-year history, the company has established itself as a preferred employer in the IT sector in Bulgaria.

What you`ll do:

We are looking for a dynamic and results-driven Product Manager to join our team and support the development of our localization and language features within SAP`s User Assistance infrastructure. This role will play a crucial part in ensuring that our localization & language features are delivered with high-quality specifications and documentation that meet customer and user requirements. If you have a passion for managing complex, cross-functional projects and driving efficiency in internal product development, we would love to hear from you.

The Role:

Product Vision and Roadmap

As Product Management Senior Specialist, together with the technical experts, you will support building the product roadmap and corresponding usage plan for localization and language features in SAP’s User Assistance infrastructure. You will contribute to the localization and language vision and the roadmap. Also, you will ensure alignment of the localization and language features with our overall infrastructure and tools strategy.

Product Delivery and Quality Assurance

Together with the architects of our infrastructure, you ensure the delivery of high-quality specifications in accordance with customer and user requirements, and you prioritize and describe the product backlog ensuring clarity and feasibility.

Also, you document new features/procedures in the SAP User Guide. You validate the planned and implemented scope across the entire product lifecycle, ensuring high-quality delivery, and you execute expert tests to verify feature quality and functionality.

Communication and Stakeholder Management

You ensure timely communication to all target audiences, using the appropriate communication assets and seek support from our internal community engagement team if necessary. You work in close collaboration with other teams within User Assistance Content, Services, and Infrastructure (UA CSI) team and external teams, such as Language Experience Lab. You coordinate the gathering and integration of feedback from different stakeholders as well as facilitating active engagement with stakeholders (for example in internal stakeholder meetings) to ensure the product meets their needs and expectations.

Process Improvement

As Product Management Senior Specialist for Automated Translation/Localization Processes, you will contribute towards process efficiency and effectiveness, driving continuous improvement in our practices.

What you bring:

· Bachelor's degree in Computer Science, Translation & Localization knowledge, Technical Writing skills or a related field. Advanced degree preferred.

· Proven experience in product management and/or user assistance, specifically in localization and language features for enterprise software.

· Understanding of product lifecycle management and agile methodologies.

· Experience with content creation in DITA is highly desirable.

· Experience with SAP products and tools is beneficial.

We are looking for you, if you have excellent communication and interpersonal skills, if you have the ability to work effectively in a collaborative, fast-paced environment, and if you would consider yourself as a strong problem-solver who likes to give attention to detail.

Meet your team:

The localization & language team in UA CSI is responsible for the definition, implementation, and execution of translation processes for all User Assistance content at SAP. We connect the internal DITA content management system with the internal translation infrastructure to support the translation of very high volumes of content every month by making use of automation and machine translation wherever possible.

​Bring out your best

SAP innovations help more than four hundred thousand customers worldwide work together more efficiently and use business insight more effectively. Originally known for leadership in enterprise resource planning (ERP) software, SAP has evolved to become a market leader in end-to-end business application software and related services for database, analytics, intelligent technologies, and experience management. As a cloud company with two hundred million users and more than one hundred thousand employees worldwide, we are purpose-driven and future-focused, with a highly collaborative team ethic and commitment to personal development. Whether connecting global industries, people, or platforms, we help ensure every challenge gets the solution it deserves. At SAP, you can bring out your best.

We win with inclusion

SAP’s culture of inclusion, focus on health and well-being, and flexible working models help ensure that everyone – regardless of background – feels included and can run at their best. At SAP, we believe we are made stronger by the unique capabilities and qualities that each person brings to our company, and we invest in our employees to inspire confidence and help everyone realize their full potential. We ultimately believe in unleashing all talent and creating a better and more equitable world.
SAP is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to the values of Equal Employment Opportunity and provide accessibility accommodations to applicants with physical and/or mental disabilities. If you are interested in applying for employment with SAP and are in need of accommodation or special assistance to navigate our website or to complete your application, please send an e-mail with your request to Recruiting Operations Team: Careers@sap.com
For SAP employees: Only permanent roles are eligible for the SAP Employee Referral Program, according to the eligibility rules set in the SAP Referral Policy. Specific conditions may apply for roles in Vocational Training.

EOE AA M/F/Vet/Disability:

Qualified applicants will receive consideration for employment without regard to their age, race, religion, national origin, ethnicity, age, gender (including pregnancy, childbirth, et al), sexual orientation, gender identity or expression, protected veteran status, or disability.
Successful candidates might be required to undergo a background verification with an external vendor.

Requisition ID: 403573  | Work Area: Solution and Product Management  | Expected Travel: 0 - 10%  | Career Status: Professional  | Employment Type: Regular Full Time   | Additional Locations: #LI-Hybrid.