SAP iXP Intern - Information Developer in Cloud & Lifecycle Management

Requisition ID:368102 
Work Area: Marketing
Expected Travel: 0 - 10%
Career Status: Student
Employment Type: Intern
Career Level: N/A
Hiring Manager: Georgi Konstantinov 

Recruiter Name: Ekaterina Nikulina



SAP started in 1972 as a team of five colleagues with a desire to do something new. Together, they changed enterprise software and reinvented how business was done. Today, as a market leader in enterprise application software, we remain true to our roots. That’s why we engineer solutions to fuel innovation, foster equality and spread opportunity for our employees and customers across borders and cultures.

SAP values the entrepreneurial spirit, fostering creativity and building lasting relationships with our employees. We know that a diverse and inclusive workforce keeps us competitive and provides opportunities for all. We believe that together we can transform industries, grow economics, lift up societies and sustain our environment. Because it’s the best-run businesses that make the world run better and improve people’s lives. 


The development center of SAP in Bulgaria is technology-focused and plays a key role in the defining and developing of the SAP Business Technology Platform. With its more than 1450 professionals, SAP Labs Bulgaria also has strong contributions towards life-cycle management, user interface & user experience across the broader portfolio of SAP products. For its 22-year history, the company has established itself as a preferred employer in the IT sector in Bulgaria.


About the SAP Internship Experience Program

The SAP Internship Experience Program is SAP’s global, strategic, paid internship program that provides university students with opportunities to find purpose in their careers.


Three reasons to intern at SAP

  1. Culture of collaboration: meet with mentors, make new friends across the globe and create a thriving personal network.
  2. Project-driven experience: gain cross-functional skills from our virtual and in-person learning sessions, diverse subject matter experts, and project deliverables. 
  3. Gain visibility: with SAP Internship Experience Program in your title, you’ll have a global network of SAP leaders, entrepreneurs and career development opportunities at your fingertips.



We are part of the Cloud & Lifecycle Management organization – we make the automation of delivering the whole portfolio of SAP Software to our customers, also we automate the process on update/upgrade and decommission of our software. We work with the latest technologies and we have solutions both in Cloud and On-Premise.


Our mission is to design, develop, deliver, operate and document state-of-the-art cloud services that enable customers to monitor and manage their SAP business applications in a cloud-based environment (public, hybrid and private).



We are looking for Information Developer Internship to join our team and work on the development of technical content according to standards and guidelines, write and review blogs and articles, prepare tools’ tutorials and video demonstrations. You will have the opportunity to work with highly experienced information developers and learn how to present information in the most appealing and understandable way.

Your will be part of collaborative, positive and diverse working environment, consisting of young talents as well as established professionals.



  • Take part in several information development specific trainings that will help you on-board and learn about the information development basics.
  • Become a part of team of highly-skilled user assistance developers and you are going to work on real-life tasks – like creating educational videos, blogs, help pages, infographics and more.
  • Learn and work with the latest high-end technologies in the user assistance field.
  • Learn how to work with Adobe Creative Cloud, Camtasia and many more.




Skills and Competencies:

  • University student of Philology – English as main language is preferred.
  • Fluency in written and verbal English
  • Excellent verbal and written communication skills
  • Willingness to learn new standards and guidelines for writing technical documentation.
  • Creative thinking
  • Attention to detail, analytical and problem-solving skills
  • Strong collaboration and teamwork skills
  • Excellent MS Office skills (Excel, Word, Outlook, PowerPoint)
  • Very good organizational skills


  • Extensive knowledge about best in user assistance and software development process
  • Highly efficient and motivated team
  • Buddy program, where you will be assigned with an experienced mentor who will help you with your job, learning and development
  • Training and guidance through all specifics of the user assistance

Additional benefits:

Being a part of our SAP Internship Experience Program and Local Early Career Talent Committee will give you an opportunity to participate in various virtual events and trainings specially tailored for you. You will have the ability to contribute and organize different local projects for other interns, thus upskilling your project management, communication and presentation skills while expanding your professional network at SAP.


Success is what you make it. At SAP, we help you make it your own. A career at SAP can open many doors for you. If you’re searching for a company that’s dedicated to your ideas and individual growth, recognizes you for your unique contributions, fills you with a strong sense of purpose, and provides a fun, flexible and inclusive work environment – apply now.

To harness the power of innovation, SAP invests in the development of its diverse employees. We aspire to leverage the qualities and appreciate the unique competencies that each person brings to the company.

SAP is committed to the principles of Equal Employment Opportunity and to providing reasonable accommodations to applicants with physical and/or mental disabilities. If you are in need of accommodation or special assistance to navigate our website or to complete your application, please send an e-mail with your request to Recruiting Operations Team (Americas: or, APJ:, EMEA:

Successful candidates might be required to undergo a background verification with an external vendor.

Additional Locations

Requisition ID:  368102
Posted Date:  Nov 22, 2023
Work Area:  Marketing
Career Status:  Student
Employment Type:  Intern
Expected Travel:  0 - 10%

Sofia, BG, 1407

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