Senior UX Design Consultant

 We help the world run better

At SAP, we enable you to bring out your best. Our company culture is focused on collaboration and a shared passion to help the world run better. How? We focus every day on building the foundation for tomorrow and creating a workplace that embraces differences, values flexibility, and is aligned to our purpose-driven and future-focused work. We offer a highly collaborative, caring team environment with a strong focus on learning and development, recognition for your individual contributions, and a variety of benefit options for you to choose from.

About Us

The development center of SAP in Bulgaria plays a key role in the defining and developing of the SAP Business Technology Platform. With its more than 1700 professionals, SAP Labs Bulgaria also has strong contributions toward life-cycle management, user interface & user experience across the broader portfolio of SAP products and business applications. Most recently, SAP Labs Bulgaria expanded in the topics of artificial intelligence and cybersecurity. For its 25-year history, the company has established itself as a preferred employer in the IT sector in Bulgaria

We are a dynamic team of UX Researchers, Designers, and Thinkers dedicated to the belief that exceptional User Experience Design is crucial for the success of software products and services. As part of SAP’s Corporate Processes & IT organization, we support business stakeholders and IT product teams in delivering outstanding user experiences for apps and web platforms used by SAP employees, partners, and customers.

What you'll do

We are seeking multiple creative and passionate Senior UX Design Consultants with 5+ years of work experience. Your focus will be either:

• Product Family Level: Ensure UX consistency within the product family and across user journeys, create transparency on the state of UX, and plan and execute UX activities within the group.
• Product Group Level: Ensure UX consistency across products and user journeys in the group, and plan and execute UX activities with an Agile Release Train.

In both roles, you will shape the user experience in a B2B environment, ensuring seamless user journeys and highly functional, intuitive products.

Key Responsibilities

• Align with product managers, business stakeholders, and process experts on UX activities.
• Plan, execute, and present research activities.
• Translate user research insights into design concepts and prototypes using tools like Figma.
• Create user journeys, flows, wireframes, and prototypes.
• Conduct usability testing and iterate on findings.
• Oversee product interdependencies and ensure alignment.
• Advocate for human-centered design practices and usability.

What you bring 

• Passion for human-centered design and iterative, collaborative processes.
• Bachelor’s degree in a relevant design field.
• Proficiency in prototyping tools, preferably Figma.
• Experience with Design Systems and visual design.
• Strong communication and collaboration skills.
• Team player with a supportive, open-minded attitude.
• Excellent written and verbal communication skills in English (German is a plus).

Preferred

• Consulting experience.
• Knowledge of SAP Fiori Guidelines & UI5.
• Understanding of User Journey Mapping and/or Design Thinking.
• Basic knowledge of agile development.

Experience

• 5+ years in UX Design and Human-Centered Design methods.
• Experience with Design Guidelines.
• Beneficial: Experience with (SAP) B2B solutions and international cross-functional teams.
• Valuable: Experience in a hybrid-remote work setting.

If you are passionate about UX, we’d love to hear from you!

Please send your portfolio, resume and cover letter to express your motivation and field of interest in UX.

​Bring out your best

SAP innovations help more than four hundred thousand customers worldwide work together more efficiently and use business insight more effectively. Originally known for leadership in enterprise resource planning (ERP) software, SAP has evolved to become a market leader in end-to-end business application software and related services for database, analytics, intelligent technologies, and experience management. As a cloud company with two hundred million users and more than one hundred thousand employees worldwide, we are purpose-driven and future-focused, with a highly collaborative team ethic and commitment to personal development. Whether connecting global industries, people, or platforms, we help ensure every challenge gets the solution it deserves. At SAP, you can bring out your best.

We win with inclusion

SAP’s culture of inclusion, focus on health and well-being, and flexible working models help ensure that everyone – regardless of background – feels included and can run at their best. At SAP, we believe we are made stronger by the unique capabilities and qualities that each person brings to our company, and we invest in our employees to inspire confidence and help everyone realize their full potential. We ultimately believe in unleashing all talent and creating a better and more equitable world.
SAP is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to the values of Equal Employment Opportunity and provide accessibility accommodations to applicants with physical and/or mental disabilities. If you are interested in applying for employment with SAP and are in need of accommodation or special assistance to navigate our website or to complete your application, please send an e-mail with your request to Recruiting Operations Team: Careers@sap.com
For SAP employees: Only permanent roles are eligible for the SAP Employee Referral Program, according to the eligibility rules set in the SAP Referral Policy. Specific conditions may apply for roles in Vocational Training.

EOE AA M/F/Vet/Disability:

Qualified applicants will receive consideration for employment without regard to their age, race, religion, national origin, ethnicity, age, gender (including pregnancy, childbirth, et al), sexual orientation, gender identity or expression, protected veteran status, or disability.
Successful candidates might be required to undergo a background verification with an external vendor.

Requisition ID: 403041  | Work Area: Information Technology  | Expected Travel: 0 - 10%  | Career Status: Professional  | Employment Type: Regular Full Time   | Additional Locations: #LI-Hybrid.