Technical Writer (User Assistance Developer) - Maternity cover

 We help the world run better

At SAP, we enable you to bring out your best. Our company culture is focused on collaboration and a shared passion to help the world run better. How? We focus every day on building the foundation for tomorrow and creating a workplace that embraces differences, values flexibility, and is aligned to our purpose-driven and future-focused work. We offer a highly collaborative, caring team environment with a strong focus on learning and development, recognition for your individual contributions, and a variety of benefit options for you to choose from.

What you’ll do

• Create product documentation, community content, tutorials, graphics, and videos to help users understand and engage with SAPUI5.
• Document new features and maintain the current documentation set.
• Improve the user experience by providing high-quality UI texts and in-app help.
• Plan and track your own work assignments and deliver them on time in compliance with the applicable guidelines and product standards.
• Gather user feedback and conduct data analysis to continuously improve your content.
• Collaborate with stakeholders, including product owners, software developers, user experience (UX) professionals to create content effectively.
• Test the software functionality as part of the documentation process.
• Review and improve API documentation created by software developers.

What you bring

• Proficiency in English.
• Ability to simplify complex concepts and present them clearly. Strong communication skills and a cooperative mindset.
• Experience in creating product documentation, technical writing, and/or UX writing, experience with DITA is a plus.
• Ability to work independently and within given time constraints.
• Degree in IT, Technical Writing, or a related field such as English, Translation, or Communications.
• Knowledge and/or conceptual understanding in application development is a plus (preferred language Java or JavaScript).

Contract type:

• For this role, we are offering a 1-year limited contract for a maternity leave replacement. 

Meet your team

Join our creative team of designers, user experience professionals, and user assistance developers, working on various strategic areas and help us shape the future of SAP Business Technology Platform (BTP).

We collaborate and brainstorm on team level to provide the best user experience to our customers, while working on strategically significant products and contributing to their success.

​Bring out your best

SAP innovations help more than four hundred thousand customers worldwide work together more efficiently and use business insight more effectively. Originally known for leadership in enterprise resource planning (ERP) software, SAP has evolved to become a market leader in end-to-end business application software and related services for database, analytics, intelligent technologies, and experience management. As a cloud company with two hundred million users and more than one hundred thousand employees worldwide, we are purpose-driven and future-focused, with a highly collaborative team ethic and commitment to personal development. Whether connecting global industries, people, or platforms, we help ensure every challenge gets the solution it deserves. At SAP, you can bring out your best.

We win with inclusion

SAP’s culture of inclusion, focus on health and well-being, and flexible working models help ensure that everyone – regardless of background – feels included and can run at their best. At SAP, we believe we are made stronger by the unique capabilities and qualities that each person brings to our company, and we invest in our employees to inspire confidence and help everyone realize their full potential. We ultimately believe in unleashing all talent and creating a better and more equitable world.
SAP is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to the values of Equal Employment Opportunity and provide accessibility accommodations to applicants with physical and/or mental disabilities. If you are interested in applying for employment with SAP and are in need of accommodation or special assistance to navigate our website or to complete your application, please send an e-mail with your request to Recruiting Operations Team: Careers@sap.com
For SAP employees: Only permanent roles are eligible for the SAP Employee Referral Program, according to the eligibility rules set in the SAP Referral Policy. Specific conditions may apply for roles in Vocational Training.

EOE AA M/F/Vet/Disability:

Qualified applicants will receive consideration for employment without regard to their age, race, religion, national origin, ethnicity, age, gender (including pregnancy, childbirth, et al), sexual orientation, gender identity or expression, protected veteran status, or disability.
Successful candidates might be required to undergo a background verification with an external vendor.

Requisition ID: 400084  | Work Area: Software-Design and Development  | Expected Travel: 0 - 10%  | Career Status: Professional  | Employment Type: Limited Full Time   | Additional Locations: #LI-Hybrid.