Information Technology

UX Design Consultant with focus on Interaction Design

We help the world run better

Our company culture is focused on helping our employees enable innovation by building breakthroughs together. How? We focus every day on building the foundation for tomorrow and creating a workplace that embraces differences, values flexibility, and is aligned to our purpose-driven and future-focused work. We offer a highly collaborative, caring team environment with a strong focus on learning and development, recognition for your individual contributions, and a variety of benefit options for you to choose from. Apply now!


The development center of SAP in Bulgaria plays a key role in the defining and developing of the SAP Business Technology Platform. With its more than 1400 professionals, SAP Labs Bulgaria also has strong contributions toward life-cycle management, user interface & user experience across the broader portfolio of SAP products and has recently welcomed new teams focusing on business applications. For its 24-year history, the company has established itself as a preferred employer in the IT sector in Bulgaria.

We are a team of UX Researchers, UX Designers and Design Thinking Coaches who believe that User Experience Design is key to the success of (software) products & services.

We're looking for a creative and passionate UX Design Consultant to join our team. In this role, you will collaborate closely with business stakeholders, journey managers, IT product owners & team and customer end users to create user-centered designs for our digital products. You will play a crucial role in shaping the user experience in a business-to-business environment, ensuring that our products are not only visually appealing, but also highly functional and intuitive.

As a valuable member of our UX team in SAPs Digital Customer Experience organization, you will be able to influence the user experience for SAP’s customer-facing applications & websites.


Expectations and tasks:

As UX Design Consultant you are responsible to plan, integrate and drive user-centered design activities within IT projects. Your job includes:

  • Support planning, executing, synthesizing and presenting of research activities
  • Support translating user research insights into persona-oriented design concepts and prototypes, defining information architecture, visual and interaction design using prototyping tools (e.g. Figma)
  • Create user flows, wireframes and prototypes to effectively communicate interaction and design ideas; considering given Design Guidelines (Fiori)
  • Conduct usability testing and user feedback sessions to tests user flows and design concepts and iterate on findings
  • Consult journey managers & business stakeholders on relevant UX activities
  • Evangelize human-centered design practices and the importance of usability to others, e.g. by sharing your knowledge, enabling teams & individuals in how they can implement UX in their daily work
  • Keep up with evolving design trends, technologies, and best practices

Required skills:

  • You are passionate about human-centered design with the conviction that accomplishing a good UX is a highly iterative & collaborative process
  • You are a Bachelor of Art/Bachelor of Science in Interface/Interaction Design, Information Design, Industrial Design, or similar field of design studies
  • Your portfolio demonstrates your experience in human-centered design process & practices
  • We create prototypes and you do so, too, having a decent level of proficiency in prototyping tools, preferably in Figma
  • Working with Design Systems is known to you and complemented with a good sense of visual design
  • We believe UX Design Consultants need to be able to do both, conducting UX activities and consulting others in doing so. That’s why you are a creative, solution-oriented, flexible, emphatic, and communicative person
  • We are team players and so should you. This means we need you to be supportive, open-minded, reliable, and happy to share your knowledge
  • You are keen to learn, grow and evolve as a UX professional
  • Very good written and verbal communication skills in English round off your profile (German is not a must but eases some communication)

Preferred skills:

  • If you bring some consulting experience with you, that’s great!
  • Having some knowledge about SAP Fiori Guidelines & UI5 is beneficial
  • Having a good understanding of Design Thinking is also beneficial
  • You know the basics of agile development? That’s helpful, too!

Work Experience:

  • 2+ years of experience in UX Design and working along Human Centered Design methods
  • Experience in working with Design Guidelines
  • Previous experience working on SAP business solutions is beneficial
  • Experience in working with international cross-functional teams is beneficial

If you are passionate about UX we’d love to hear from you! Please send us your resume, your portfolio, copies of any academic degrees already earned, and if available, references from former employers (including internships). Your cover letter should express your motivation and your field of interest in UX.


We build breakthroughs together

SAP innovations help more than 400,000 customers worldwide work together more efficiently and use business insight more effectively. Originally known for leadership in enterprise resource planning (ERP) software, SAP has evolved to become a market leader in end-to-end business application software and related services for database, analytics, intelligent technologies, and experience management. As a cloud company with 200 million users and more than 100,000 employees worldwide, we are purpose-driven and future-focused, with a highly collaborative team ethic and commitment to personal development. Whether connecting global industries, people, or platforms, we help ensure every challenge gets the solution it deserves. At SAP, we build breakthroughs, together.

We win with inclusion

SAP’s culture of inclusion, focus on health and well-being, and flexible working models help ensure that everyone – regardless of background – feels included and can run at their best. At SAP, we believe we are made stronger by the unique capabilities and qualities that each person brings to our company, and we invest in our employees to inspire confidence and help everyone realize their full potential. We ultimately believe in unleashing all talent and creating a better and more equitable world.
SAP is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to the values of Equal Employment Opportunity and provide accessibility accommodations to applicants with physical and/or mental disabilities. If you are interested in applying for employment with SAP and are in need of accommodation or special assistance to navigate our website or to complete your application, please send an e-mail with your request to Recruiting Operations Team:
For SAP employees: Only permanent roles are eligible for the SAP Employee Referral Program, according to the eligibility rules set in the SAP Referral Policy. Specific conditions may apply for roles in Vocational Training.

EOE AA M/F/Vet/Disability:

Qualified applicants will receive consideration for employment without regard to their age, race, religion, national origin, ethnicity, age, gender (including pregnancy, childbirth, et al), sexual orientation, gender identity or expression, protected veteran status, or disability.
Successful candidates might be required to undergo a background verification with an external vendor.

Requisition ID: 387001  | Work Area: Information Technology  | Expected Travel: 0 - 10%  | Career Status: Professional  | Employment Type: Regular Full Time   | Additional Locations: #LI-Hybrid.

Requisition ID:  387001
Posted Date:  Mar 30, 2024
Work Area:  Information Technology
Career Status:  Professional
Employment Type:  Regular Full Time
Expected Travel:  0 - 10%

Sofia, BG, 1407

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