SAP Sovereign Cloud Services DevOps Manager

We help the world run better

Our company culture is focused on helping our employees enable innovation by building breakthroughs together. How? We focus every day on building the foundation for tomorrow and creating a workplace that embraces differences, values flexibility, and is aligned to our purpose-driven and future-focused work. We offer a highly collaborative, caring team environment with a strong focus on learning and development, recognition for your individual contributions, and a variety of benefit options for you to choose from. Apply now!

What you will do

This role manages a team of Operations engineers to provision and maintain SAP Cloud solutions, and builds strategic partnerships with internal decision makers, ensuring business critical & innovative outcomes are successfully achieved.

As a people manager, you are responsible for supporting the success of not only your direct reports, but the success of all employees within the larger team you are a part of by helping to identify development opportunities and supporting team members to achieve their goals. You are expected to know about the members of your extended team and share insights with your manager. Look for opportunities to coach and recognize employees directly and provide just-in-time feedback so that employees can reflect on your input immediately.

What you bring

Accountability

• Manages resources, ensuring business critical & innovative outcomes are successfully achieved.
• Builds action plans and makes operational decisions on policies, tactics, and resources critical to the function's business success to ensure delivery against strategy
• Accountable for annual goals established for the team
• Directs activities of the team of engineers

Complexity

• Makes day to day decisions within the team
• Leads by example, shares knowledge, and works collaboratively with direct reports
• Regularly applies expertise in day-to-day activities.

Experience

• Knowledge and experience of working with the Australian Security Standards – ISM, PSPF, and DSPF
• Sound professional experience working in a high-level collaborative environment and promoting a teamwork mentality.
• Acts with sound judgment, emotional intelligence, and political awareness. Demonstrates all management responsibilities: create the future; build a team; develop people; manage performance.
• Problem-solving and decision-making skills
• Ability to identify risks, anticipate challenges and seek to proactively head-off obstacles with mitigations and contingencies.

Communication

• Encourages and develops team to cooperate and to freely express their opinions.
• Formulates clear objectives and strategies and work assignments
• Communicates unpleasant messages in a timely and constructive manner to team
• Listens openly and attentively to fully understand ideas and opinions within the team

Experience & Language Requirements

• Strong computing skills, oriented towards a particular product or group of products
• Understanding of client specific business processes
• Experience in working with cross-cultural teams or individuals
• Experience in working with cross-functional teams
• General IT backend technology experience
• Escalation handling
• General IT knowledge on different technical areas (backend, frontend, networking, etc.)
• Fluent English

Education

• Master Degree or equivalents in Business Administration, Computer Science, Technical Engineering, Economics or related field

Meet your team

What is SAP Sovereign Cloud Services Australia Delivery?

• Is a cloud offering designed to deliver SAP Intelligent Enterprise cloud solutions within the sovereign boundary of Australia.
• Aligns to the Australia / New Zealand Public Sector and Critical Infrastructure requirements.
• Adheres to the information security protection requirements consistent with the PSPF and ISM controls for PROTECTED information.

Mandatory 

Must be an Australian citizen and must either hold or be able to obtain and maintain a Security Clearance. You can go to AGSVA website to review the Vetting Assessment Process you may need to go through and documents you may need to provide for the Australia Government Security Clearance.​

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We build breakthroughs together

SAP innovations help more than 400,000 customers worldwide work together more efficiently and use business insight more effectively. Originally known for leadership in enterprise resource planning (ERP) software, SAP has evolved to become a market leader in end-to-end business application software and related services for database, analytics, intelligent technologies, and experience management. As a cloud company with 200 million users and more than 100,000 employees worldwide, we are purpose-driven and future-focused, with a highly collaborative team ethic and commitment to personal development. Whether connecting global industries, people, or platforms, we help ensure every challenge gets the solution it deserves. At SAP, we build breakthroughs, together.

We win with inclusion

SAP’s culture of inclusion, focus on health and well-being, and flexible working models help ensure that everyone – regardless of background – feels included and can run at their best. At SAP, we believe we are made stronger by the unique capabilities and qualities that each person brings to our company, and we invest in our employees to inspire confidence and help everyone realize their full potential. We ultimately believe in unleashing all talent and creating a better and more equitable world.
SAP is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to the values of Equal Employment Opportunity and provide accessibility accommodations to applicants with physical and/or mental disabilities. If you are interested in applying for employment with SAP and are in need of accommodation or special assistance to navigate our website or to complete your application, please send an e-mail with your request to Recruiting Operations Team: Careers@sap.com
For SAP employees: Only permanent roles are eligible for the SAP Employee Referral Program, according to the eligibility rules set in the SAP Referral Policy. Specific conditions may apply for roles in Vocational Training.

EOE AA M/F/Vet/Disability:

Qualified applicants will receive consideration for employment without regard to their age, race, religion, national origin, ethnicity, age, gender (including pregnancy, childbirth, et al), sexual orientation, gender identity or expression, protected veteran status, or disability.
Successful candidates might be required to undergo a background verification with an external vendor.

Requisition ID: 389170  | Work Area: Information Technology  | Expected Travel: 0 - 10%  | Career Status: Management  | Employment Type: Regular Full Time   | Additional Locations: #LI-Hybrid.