(Senior) SAP Basis Generalist (f/m/d) - NetWeaver & Non-NetWeaver Applications ECS Delivery

We help the world run better

At SAP, we enable you to bring out your best. Our company culture is focused on collaboration and a shared passion to help the world run better. How? We focus every day on building the foundation for tomorrow and creating a workplace that embraces differences, values flexibility, and is aligned to our purpose-driven and future-focused work. We offer a highly collaborative, caring team environment with a strong focus on learning and development, recognition for your individual contributions, and a variety of benefit options for you to choose from. 

What you`ll do 

Summary:
We are looking for experienced SAP Basis Generalists (f/m/d) with a passion to optimize various Application systems to our customers, e.g. NetWeaver &  Non-NetWeaver based applications like BRIM, BOBJ, Cloud Connector. This includes guiding automation development of cloud deployment and operations as well as co-innovating with customers and other SAP teams for new SAP solutions in the ECS portfolio.  
 

The Role: 

In this role, you will

• Be responsible for optimizing and improving various Application systems, e.g. NetWeaver & Non-Netweaver based applications, Containerized SAP Applications
• Lead, onboard new solutions into Technical Operations and execute First time requests for new solutions in the ECS portfolio as a combination of hands-on work and coaching of more junior colleagues
• Support troubleshooting of exceptional cases in a 3rd level support role. Creating knowledge transfer and technical documentation, including technical operational concepts, process flows, and guidelines will also be part of your role
• Be collaborating and aligning new concepts with international teams from within the organization and outside to ensure excellent customer satisfaction.

What you bring 

• Minnimum of 3 years of experience in a similar role
• Solid hands-on know-how with SAP technologies like SAP NetWeaver & Non- Netweaver based applications like BRIM, BOBJ, Cloud Connector, Web Dispatcher
• Previous experience in installing and configuring SAP technology-based systems
• Experience with Linux and Windows operating systems
• Experience with SAP Gardener based Container Concepts, Technologies at Kubernetes & Application layer
• Self Motivation & Self driven to learn new Technologies, Application and build expertise independently
• Ability to lead efforts to Simplify, Document, Disseminate Knowledge, guide to Automate to make the Applications scalable for Delivery
• Experience in handling arising Security Issues is of benefit
• Basic know-how around database, filesystem & network routing
• Capacity to continuously acquire new knowledge in an independent, proactive way
• Communication with customers on technical and operations topics, ability to handle escalated customer cases
• English and German fluently

Meet your team 

Within the Product Engineering board area, the mission of the ECS Delivery Delivery organization is to run and operate SAP’s private cloud offering. Isolated private cloud landscapes are built for customers both in SAP owned datacenter as well as on IaaS infrastructure provided by hyperscalers like Microsoft Azure, Google Cloud Platform or Amazon Web Services (AWS). ECS delivered services include backups, patching, provisioning and upgrades, restore and disaster recovery, infrastructure monitoring and event detection. Services are delivered from all regions (EMEA/MEE/AMER/APJ) having a strong international focus and cultural diversity.
As part of ECS Delivery, the Technical Operations Applications Team focuses on Acquiring Knowledge, Service Customer needs, Troubleshoot, Document, Simplify, guide Automation to ensure that the Delivery becomes scalable & sustainable.
 

#SAPECSCareers

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Bring out your best

SAP innovations help more than four hundred thousand customers worldwide work together more efficiently and use business insight more effectively. Originally known for leadership in enterprise resource planning (ERP) software, SAP has evolved to become a market leader in end-to-end business application software and related services for database, analytics, intelligent technologies, and experience management. As a cloud company with two hundred million users and more than one hundred thousand employees worldwide, we are purpose-driven and future-focused, with a highly collaborative team ethic and commitment to personal development. Whether connecting global industries, people, or platforms, we help ensure every challenge gets the solution it deserves. At SAP, you can bring out your best.  

We win with inclusion

SAP’s culture of inclusion, focus on health and well-being, and flexible working models help ensure that everyone – regardless of background – feels included and can run at their best. At SAP, we believe we are made stronger by the unique capabilities and qualities that each person brings to our company, and we invest in our employees to inspire confidence and help everyone realize their full potential. We ultimately believe in unleashing all talent and creating a better and more equitable world.
SAP is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to the values of Equal Employment Opportunity and provide accessibility accommodations to applicants with physical and/or mental disabilities. If you are interested in applying for employment with SAP and are in need of accommodation or special assistance to navigate our website or to complete your application, please send an e-mail with your request to Recruiting Operations Team: Careers@sap.com.
For SAP employees: Only permanent roles are eligible for the SAP Employee Referral Program, according to the eligibility rules set in the SAP Referral Policy. Specific conditions may apply for roles in Vocational Training.

Requisition ID: 413385  | Work Area: Information Technology  | Expected Travel: 0 - 10%  | Career Status: Professional  | Employment Type: Regular full time or part time  | Locations: St. Leon-Rot or Dresden
 

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