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Software-Design und Entwicklung

IT Asset & Configuration Management Professional - Senior DevOps Engineer (f/m/d)

What we offer

Our company culture is focused on helping our employees enable innovation by building breakthroughs together. How? We focus every day on building the foundation for tomorrow and creating a workplace that embraces differences, values flexibility, and is aligned to our purpose-driven and future-focused work. We offer a highly collaborative, caring team environment with a strong focus on learning and development, recognition for your individual contributions, and a variety of benefit options for you to choose from. Apply now!


The GCS Tools department is a shared service provider within the GCS organization (Global Cloud Services). The department is responsible for a set of business critical applications.

GCS Tools is looking for a new colleague (f/m/d) supporting the team in various dimensions, having a strong focus on IT Asset and Configuration Management.

The role includes the following responsibilities:

  • Get familiar with the existing technical solutions at GCS Tools (e.g. use cases, architecture)
  • Support the department in improving SAP's global IT Asset & Configuration Management
  • In close collaboration with the experienced GCS Tools colleagues (e.g. the Product Owners)  analyze and actively help to resolve customer requests (e.g. data improvement activities) 
  • Closely interact with SAP IT Asset & Configuration Management stakeholders (e.g. process owners, governance representatives)
  • Professionally drive escalation management jointly with the topic leads in the team
  • Actively support the GCS Tools management in the areas listed above
  • Act as strong team player



  • Bachelor or Master’s degree, preferably in computer science, business information systems, industrial engineering and/or international management 
  • Solid understanding of IT Asset and Configuration Management principles
  • Ability to coordinate business requests applying a structured approach
  • Deep understanding of IT Service Management including required tools/applications
  • Analytical, problem solving skills and ability to work customer orientated
  • Ability to professionally exchange with management (incl. upper mgt)    
  • 5+ years of experience in a service-oriented role in the IT industry
  • Excellent interpersonal, verbal, presentation and writing skills
  • Fluent in English and German (both languages are required)
  • ITIL knowledge will be a plus
  • Experience in software development will be a plus
  • ServiceNow knowledge (especially CMDB) will be an additional plus


We are SAP

SAP innovations help more than 400,000 customers worldwide work together more efficiently and use business insight more effectively. Originally known for leadership in enterprise resource planning (ERP) software, SAP has evolved to become a market leader in end-to-end business application software and related services for database, analytics, intelligent technologies, and experience management. As a cloud company with 200 million users and more than 100,000 employees worldwide, we are purpose-driven and future-focused, with a highly collaborative team ethic and commitment to personal development. Whether connecting global industries, people, or platforms, we help ensure every challenge gets the solution it deserves. At SAP, we build breakthroughs, together.


Our inclusion promise

SAP’s culture of inclusion, focus on health and well-being, and flexible working models help ensure that everyone – regardless of background – feels included and can run at their best. At SAP, we believe we are made stronger by the unique capabilities and qualities that each person brings to our company, and we invest in our employees to inspire confidence and help everyone realize their full potential. We ultimately believe in unleashing all talent and creating a better and more equitable world.

SAP is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to the values of Equal Employment Opportunity and provide accessibility accommodations to applicants with physical and/or mental disabilities. If you are interested in applying for employment with SAP and are in need of accommodation or special assistance to navigate our website or to complete your application, please send an e-mail with your request to Recruiting Operations Team: Americas: or, APJ:, EMEA:

EOE AA M/F/Vet/Disability:

Qualified applicants will receive consideration for employment without regard to their age, race, religion, national origin, ethnicity, age, gender (including pregnancy, childbirth, et al), sexual orientation, gender identity or expression, protected veteran status, or disability.

Successful candidates might be required to undergo a background verification with an external vendor.

 Requisition ID:314843 | Work Area: Software-Design und Entwicklung | Expected Travel: 0 - 10% | Career Status: Berufserfahren | Employment Type: Vollzeit, unbefristet  | Additional Locations: Dresden

IT Asset & Configuration Management Professional - Senior DevOps Engineer (f/m/d)

Einrichtung:  314843
Datum:  29.12.2021
Kategorie:  Software-Design und Entwicklung
Benutzerdefiniertes Feld 3:  Berufserfahren
Stellentyp:  Vollzeit, unbefristet
Reisen:  0 - 10%

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