Thesis Student (f/m/d) - Development and efficiency of user interaction with intelligent systems

We help the world run better

At SAP, we enable you to bring out your best. Our company culture is focused on collaboration and a shared passion to help the world run better. How? We focus every day on building the foundation for tomorrow and creating a workplace that embraces differences, values flexibility, and is aligned to our purpose-driven and future-focused work. We offer a highly collaborative, caring team environment with a strong focus on learning and development, recognition for your individual contributions, and a variety of benefit options for you to choose from. 

About the team:

Envisioning to “Delight customers. Always.”, the Customer eXperience & Solutions (CXS) teams within the Customer Support organization engineer software products in the area of Application Lifecycle Management (ALM) that helps to create the perfect experience throughout the customer journey, from discovery & implementation to go-live, for all SAP products.
SAP Cloud ALM is one the fastest growing SaaS product within SAP, that has reached 5500+ customers. team works at the intersection of user experience design and AI to build the future and help us create best in-class apps.

The User Experience (UX) team at CXS is focused on designing and creating engaging, intuitive, and effective digital experiences for customers. As a critical part of the broader Customer Experience (CX) department, the UX team works to empathetically understand and address user needs, leveraging cutting-edge technology and data-driven insights to enhance user interactions across digital platforms. The team's interdisciplinary approach combines expertise in design, psychology, and technology, fostering an environment of innovation and collaboration.

What you’ll do:

Position title: Master Thesis Development and increasing efficiency of user interaction with intelligent systems: challenges and opportunities for user experience design

Work Area: Software-User Experience
Location: St. Leon Rot
Expected start date: 1st March 2025

In this role, you’ll:

• Joining the UX team at CXS presents a unique opportunity to actively contribute to impactful projects at the intersection of user experience and technology
• Gain hands-on experience, apply theoretical knowledge in real-world scenarios, and work alongside experienced professionals who are dedicated to mentoring and fostering growth
• Engaging with the UX team will allow the student to refine their skills, expand their professional network, and gain valuable insights into industry practices, thus providing a strong foundation for a successful career in UX design and research.
• Contributing to the team's ongoing projects, the student can explore novel research areas and potentially shape the future of UX practices within the industry.

 
Who you are:

You are a student (f/m/d) at a university or a university of applied sciences. We’re looking for someone who takes initiative, perseveres, and stays curious. You like to work on meaningful innovative projects and are energized by lifelong learning.

• Passionate about user centricity and improving user experiences 
• Strong analytical and problem-solving skills, able to identify pain points and devise innovative solutions to enhance user satisfaction
• Excellent communication and presentation skills
• Passionate on analyzing user feedback and open minded to discuss with experts on solutions and improvements
• Enthusiastic about applying academic knowledge and research skills in a practical context to create impactful user experiences for my master thesis project and beyond
• Language: Fluent in German and English

Visit our Careers Page for more information on the program.

Your set of application documents should contain a cover letter, a resume in table form, school leaving certificates, certificate of enrollment, current university transcript of records, copies of any academic degrees already earned, and if available, references from former employers (including internships). Please also describe your experience and skills in foreign languages and computer programs / programming languages.

Note for Germany: currently the SAP Internship Experience Program is only open to interns and being hired into other contract types such as working students will preclude the candidate's participation in the program. 

#Bachelorarbeit #Thesis #Germany #Deutschland #Student #SAPGermanStudentsCareers #UX

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Bring out your best

SAP innovations help more than four hundred thousand customers worldwide work together more efficiently and use business insight more effectively. Originally known for leadership in enterprise resource planning (ERP) software, SAP has evolved to become a market leader in end-to-end business application software and related services for database, analytics, intelligent technologies, and experience management. As a cloud company with two hundred million users and more than one hundred thousand employees worldwide, we are purpose-driven and future-focused, with a highly collaborative team ethic and commitment to personal development. Whether connecting global industries, people, or platforms, we help ensure every challenge gets the solution it deserves. At SAP, you can bring out your best.  

We win with inclusion

SAP’s culture of inclusion, focus on health and well-being, and flexible working models help ensure that everyone – regardless of background – feels included and can run at their best. At SAP, we believe we are made stronger by the unique capabilities and qualities that each person brings to our company, and we invest in our employees to inspire confidence and help everyone realize their full potential. We ultimately believe in unleashing all talent and creating a better and more equitable world.
SAP is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to the values of Equal Employment Opportunity and provide accessibility accommodations to applicants with physical and/or mental disabilities. If you are interested in applying for employment with SAP and are in need of accommodation or special assistance to navigate our website or to complete your application, please send an e-mail with your request to Recruiting Operations Team: Careers@sap.com.
For SAP employees: Only permanent roles are eligible for the SAP Employee Referral Program, according to the eligibility rules set in the SAP Referral Policy. Specific conditions may apply for roles in Vocational Training.

Requisition ID: 409376  | Work Area: Software-User Experience  | Expected Travel: 0 - 10%  | Career Status: Student  | Employment Type: Limited Full Time   | Additional Locations: #LI-Hybrid