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Sales Ops Business Partner Sr Specialist Job

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Date: Jun 10, 2019

City: Taipei, TPE, TW

Company: SAP



Requisition ID: 207544
Work Area: Sales
Expected Travel: 0 - 10%
Career Status: Professional
Employment Type: Regular Full Time

SAP started in 1972 as a team of five colleagues with a desire to do something new. Together, they changed enterprise software and reinvented how business was done. Today, as a market leader in enterprise application software, we remain true to our roots. That’s why we engineer solutions to fuel innovation, foster equality and spread opportunity for our employees and customers across borders and cultures.

SAP values the entrepreneurial spirit, fostering creativity and building lasting relationships with our employees. We know that a diverse and inclusive workforce keeps us competitive and provides opportunities for all. We believe that together we can transform industries, grow economics, lift up societies and sustain our environment. Because it’s the best-run businesses that make the world run better and improve people’s lives.

GCO Operations focuses on the successful creation, deployment, and execution of sales supporting processes, tools, and services, across all GCO areas (incl. License, Services, and Education Sales) and in close alignment with related lines of business (incl. HR and Finance).

As a Sales Operations Business Partner, you are a critical point of success or failure to the GCO Operations ability to transform Sales Operations into a service-driven business. As Business Partner for the Market Unit (MU BP) you may hold dual-roles in which you focus some of your time on one specific sales-related process, but most of your time should be dedicated to assigned Sales Leaders of the Market Unit.

In general, MU BPs should have a solid understanding of all sales-related operations processes, tools, and services. From an annual perspective, most of your focus will be on Sales Planning, Demand Management, and Deal Execution, followed by Performance Management and Go-to-Market. You will support the Forecasting process but optimize your time investment as automation increases based on SAPs “Franchise4 Success” concept.

You are the last mile of execution taking the operations services portfolio to the field. You do so by performing the following tasks:

Become a trusted advisor: Analyze and identify opportunities for improvement and simplification through the lens of business impact and implement those in a way that your core-stakeholder see real value

Understand your business / Enable decision making: Share information, consolidate insights/reports, and utilize the right tools to provide insights and recommendations to sales leaders to support Sales in efficient decision making and execution.

Drive adoption: Champion and encourage the change to Franchise processes, Collaborate with the Regional Process Executives on rollout and enablement activities.

Create a close-loop between Regional Process Experts and Field: Provide feedback, share requirements, highlight concerns, opportunities and best practices. Leverage forums to engage discussion and resolve challenges.

Execute:  Take and share accountability for effective end-to-end execution including the collaboration with Managed or Shared Services as well as other related teams within SAP. Execute relevant projects, providing hands-on support to the business while growing your experience.

Align with your stakeholders: Understand the needs of your stakeholders (License Sales) and enable a one-team approach for greater transparency and impact, expanding process standards to other lines of the business when of benefit. Your internal customers are Sales Managers, your core stakeholders are Regional Process Executives for Franchise, peer Business Partners, and Managed/Shared Services. You may also closely collaborate with HR, Finance, and Marketing.

A Sales Operations Business Partner’s success is based on three core priorities:

  • Their sales managers’ success and feedback
  • Increased productivity through adoption of standards (tools & processes)
  • Speed to execute through increased transparency and by sharing successes/learnings



6+ years of professional working experience; Experience working within operations-related or sales functions is an advantage; English: Level 3: Fluent (Able to fluently understand and communicate verbally and in writing). The location of this role is Taipei.



Success is what you make it. At SAP, we help you make it your own. A career at SAP can open many doors for you. If you’re searching for a company that’s dedicated to your ideas and individual growth, recognizes you for your unique contributions, fills you with a strong sense of purpose, and provides a fun, flexible and inclusive work environment – apply now.

To harness the power of innovation, SAP invests in the development of its diverse employees. We aspire to leverage the qualities and appreciate the unique competencies that each person brings to the company.

SAP is committed to the principles of Equal Employment Opportunity and to providing reasonable accommodations to applicants with physical and/or mental disabilities. If you are in need of accommodation or special assistance to navigate our website or to complete your application, please send an e-mail with your request to Recruiting Operations Team (Americas: or, APJ:, EMEA:

Successful candidates might be required to undergo a background verification with an external vendor.

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Job Segment: ERP, Sales Operations, SAP, Operations, Sales, Technology