Project Manager- SAP Customer Innovation Services

 We help the world run better

At SAP, we enable you to bring out your best. Our company culture is focused on collaboration and a shared passion to help the world run better. How? We focus every day on building the foundation for tomorrow and creating a workplace that embraces differences, values flexibility, and is aligned to our purpose-driven and future-focused work. We offer a highly collaborative, caring team environment with a strong focus on learning and development, recognition for your individual contributions, and a variety of benefit options for you to choose from.

What you'll do:

As a Project Manager, you will self-sufficiently manage the full lifecycle of customer projects, responsible for successfully delivering development projects. Your role encompasses a variety of areas:

Deal Shaping:

• Creating estimates and milestones for projects and defining project boundaries.
• Collaborating with management, sales team, SAP Standard, and Consulting during the pre-project opportunity phase.

Successful Project Setup and Delivery:

• Gaining customer trust.
• Setting up and coordinating projects with customers based in Europe and virtual teams from Europe and Asia.
• Ensuring the project's successful delivery, meeting the scope, time, quality, and budgetary requirements.
• Agile project delivery.
• Scope and change request estimation and negotiation.

Development Methodology Expertise and Compliance:

• Mastering the SAP development methodology and acting as its ambassador for the development teams.
• Ensuring adherence to best practices, standardized procedures, and delivery channels for the best project outcomes and compliance with internal and external regulations.

Stakeholder Management & Reporting:

• Managing stakeholders across SAP Consulting, SAP Standard, Sales Team, Go-to-Market Team, Controlling, and Revenue Recognition.
• Reporting to top management, including board communication.
• Tracking and reporting project status regularly to stakeholders.
• Updating cost forecasts and handling invoicing.

Learning:

• Sparring with senior project managers, primarily based in Germany, to gain guidance.
• Sharing experience within our team.

What you bring:

Hard-Skills Experience:

• Work Experience: 8+ years of project management.
• Managed team size: Experience managing 3+ scrum teams and distributed teams.
• Methodology: Experience with 3+ projects running in Agile methodology.
• Customer-facing projects experience.
• Knowledge in cloud practices relevant to project management (e.g., delivery mechanism, CI/CD).
• Seasoned in realistic estimation of projects and boundary setting for successful project setup.
• Excellent workshop setup and facilitation skills.
• Excellent English skills, both written and verbal.

Soft-Skills Experience:

• Working Style:
  • Self-starter, highly self-motivated, well-organized, self-driven, and independent.
  • Plans ahead of the team and timeline.
  • Can-do attitude, comfortable working in uncertain project circumstances.
  • No-fuss attitude, willing to take on any project assignment from very small to extra-large.
• Problem Solving: Expert in handling and efficiently resolving blockers and issues within the project without management involvement.
• Quality Standards: Passionate about working with and implementing quality standards, including methodologies and security protocols.
• Team Collaboration: Ability to shape and bring together a virtual, international team, turning them into high- performance teams, and managing difficult team members. Leadership with appreciation and feedback culture. 
• Risk Management: Proactive risk management skills
• Communication: Excellent verbal and written communication skills in English.
• Stakeholder Management: Excellent skills in managing 4+ stakeholders outside of the project.
• Negotiation Skills: Excellent negotiation skills to balance customer demands with team capacity, mitigate disputes, and negotiate change requests.
• Political Sensitivity: Diplomatic communication skills for navigating politically sensitive situations.
• Board Reporting: Ability to provide crisp, to-the-point reporting for top executives and board members.
• Continuous Learning: Enthusiastic about maintaining a continuous learning mindset and contributing to methodology setup and knowledge sharing within the team.

Meet your team:

Customer Innovation Services (CIS), formerly known as IBSO, is the strategic enabler for 'RISE with SAP,' delivering differentiated innovations for our customers leveraging SAP Business Technology Platform (BTP) and Business AI, focusing on a clean core approach. Our team specializes in delivering customized business applications tailored to individual customer needs, complementing Standard SAP solutions on a project-by-project basis.

Join us and be part of a team dedicated to innovation and excellence, playing a crucial role in creating value for our customers through advanced technology solutions.

​Bring out your best

SAP innovations help more than four hundred thousand customers worldwide work together more efficiently and use business insight more effectively. Originally known for leadership in enterprise resource planning (ERP) software, SAP has evolved to become a market leader in end-to-end business application software and related services for database, analytics, intelligent technologies, and experience management. As a cloud company with two hundred million users and more than one hundred thousand employees worldwide, we are purpose-driven and future-focused, with a highly collaborative team ethic and commitment to personal development. Whether connecting global industries, people, or platforms, we help ensure every challenge gets the solution it deserves. At SAP, you can bring out your best.

We win with inclusion

SAP’s culture of inclusion, focus on health and well-being, and flexible working models help ensure that everyone – regardless of background – feels included and can run at their best. At SAP, we believe we are made stronger by the unique capabilities and qualities that each person brings to our company, and we invest in our employees to inspire confidence and help everyone realize their full potential. We ultimately believe in unleashing all talent and creating a better and more equitable world.
SAP is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to the values of Equal Employment Opportunity and provide accessibility accommodations to applicants with physical and/or mental disabilities. If you are interested in applying for employment with SAP and are in need of accommodation or special assistance to navigate our website or to complete your application, please send an e-mail with your request to Recruiting Operations Team: Careers@sap.com
For SAP employees: Only permanent roles are eligible for the SAP Employee Referral Program, according to the eligibility rules set in the SAP Referral Policy. Specific conditions may apply for roles in Vocational Training.

EOE AA M/F/Vet/Disability:

Qualified applicants will receive consideration for employment without regard to their age, race, religion, national origin, ethnicity, age, gender (including pregnancy, childbirth, et al), sexual orientation, gender identity or expression, protected veteran status, or disability.
Successful candidates might be required to undergo a background verification with an external vendor.

Requisition ID: 404095  | Work Area: Software-Design and Development  | Expected Travel: 0 - 50%  | Career Status: Professional  | Employment Type: Regular Full Time   | Additional Locations: #LI-Hybrid.