SCC CoEチーム所属--SAPサプライチェーンコラボレーション導入 シニアプロダクトエキスパート
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職務概要
SAP SCC(Supply Chain Collaboration) Senior Product ExpertはSAP SCCソリューションを専門に顧客の成功にフォーカスしたデリバリーを担当します。SCCソリューションの適切な導入、消費、拡大を顧客とともに推進する責任を担い、持続可能な収益を生み出すサプライチェーンコラボレーションソリューションの世界トップクラスのマネージャーとして、顧客組織を迅速に変革することに注力していただきます。
業務の一部として、SCCセンターオブエクセレンスチームのメンバーとして、アプリケーション機能と技術要件に関するSCCソリューションアドバイザーとしての役割を果たします。また、適用される契約の範囲内で、顧客のニーズを満たす展開プロセスを効果的に適用する責任を担います。このロールでは、作業範囲や要件収集の開発における営業プロセスへの参加、顧客関係の管理、プロジェクト管理、技術リソースの調整など、導入プロセスのあらゆる側面に携わることができます。
Job Summary
The SAP Ariba SCC CoE Product Expert is charged with customer-focused delivery and solution expertise. The SCC Product Expert is responsible for driving proper adoption, consumption and expansion of the SCC solution with customers . The consultants are focused on the rapid transformation of client organizations into world-class managers of Supply Chain Collaboration Solutions that create sustainable bottom-line results.
As a member of the SCC Center of Excellence Team, the SCC CoE Senior Consultant serves as SCC Solutions advisor on application functionality and technical requirements. He/or she is responsible for effectively applying the deployment process to meet customer needs, within the realm and scope of the applicable contracts. The consultant can work on all aspects of the implementation process including participation in the sales process in developing scope of work and requirements gathering, managing the client relationship, project management, and coordinating technical resources.
Essential Duties and Responsibilities
- Lead functional scope definition and design for SAP Ariba Supply Chain Collaboration solution
- Uses knowledge of customer’s business and industry to assess findings and shape solutions.
- Influences the opinions and decisions of clients using understanding of client’s organizational processes and structure.
- Identifies client issues and approaches for determining potential solutions, leveraging best practices and own experience.
- Leads customers through the lifecycle of an SCC implementation – from the project inception to its successful productive roll-out.
- Shares expertise through training and communications with customers ensuring knowledge transfer and the desired level of self-sufficiency is achieved.
- Builds solution, customer, and industry knowledge by leveraging the appropriate resources (internally at SAP and externally at the client).
- Establishes credibility as a conduit for solutions expertise with customers (e.g., positive customer feedback), and is viewed as “trusted advisor” to the customer
- Proactively collaborates with teammates to anticipate and respond to issues that could impact solution delivery (e.g., change in scope), serving as liaison between customer and SAP internal teams such as Product and Technical Support, Sales, Field Technology, Product Management, and Training.
- Applies a broad knowledge of SAP Ariba Supply Chain solutions and its integration to client’s backend ERP system.
- Assists to refine existing or assists in developing new intellectual property and methodology, frameworks and tools (e.g., questionnaires, presentations, implementation methodology, performance management) based on project experience, research, and analysis.
Minimum Qualifications
- +5 years experience in implementing SAP ERP for the following functions :
- Basic Planning & Forecasting (MM, PP)
- Supplier managed inventory management (MM)
- Direct Materials Procurement (MM)
- Quality management (QM)
- Warehouse and Transportation Management (EWM/ LES)
- Basic understanding of ERP integration & B2B communication standards and technology
- Multicultural working environment previous exposure
- Ability to travel 25%+
- Excellent written, verbal, and presentation skills.
- Fluent Japanese – customer facing
- Basic level English
Preferred Qualifications
- Experience in implementing Advanced Planning Systems (SAP IBP, APO-DP, Kinaxis, E2Open) is a plus
- Experience in implementing SAP Supply Network Collaboration (SNC) is a plus
- Industry experience in the following a plus:
- Consumer Packaged Goods
- Life Sciences (Pharmaceuticals and Medical Device)
- High-Tech
- Automotive
- Industrial Manufacturing/ Machinery & Components
- Experience with other Ariba solutions is a plus:
- Ariba Network, Ariba Buying & Invoicing, Invoice Professional
- SAP Ariba technical integration (CIG)
Bring out your best
SAP innovations help more than four hundred thousand customers worldwide work together more efficiently and use business insight more effectively. Originally known for leadership in enterprise resource planning (ERP) software, SAP has evolved to become a market leader in end-to-end business application software and related services for database, analytics, intelligent technologies, and experience management. As a cloud company with two hundred million users and more than one hundred thousand employees worldwide, we are purpose-driven and future-focused, with a highly collaborative team ethic and commitment to personal development. Whether connecting global industries, people, or platforms, we help ensure every challenge gets the solution it deserves. At SAP, you can bring out your best.
We win with inclusion
SAP’s culture of inclusion, focus on health and well-being, and flexible working models help ensure that everyone – regardless of background – feels included and can run at their best. At SAP, we believe we are made stronger by the unique capabilities and qualities that each person brings to our company, and we invest in our employees to inspire confidence and help everyone realize their full potential. We ultimately believe in unleashing all talent and creating a better and more equitable world.
SAP is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to the values of Equal Employment Opportunity and provide accessibility accommodations to applicants with physical and/or mental disabilities. If you are interested in applying for employment with SAP and are in need of accommodation or special assistance to navigate our website or to complete your application, please send an e-mail with your request to Recruiting Operations Team: Careers@sap.com
For SAP employees: Only permanent roles are eligible for the SAP Employee Referral Program, according to the eligibility rules set in the SAP Referral Policy. Specific conditions may apply for roles in Vocational Training.
EOE AA M/F/Vet/Disability:
Qualified applicants will receive consideration for employment without regard to their age, race, religion, national origin, ethnicity, age, gender (including pregnancy, childbirth, et al), sexual orientation, gender identity or expression, protected veteran status, or disability.
Successful candidates might be required to undergo a background verification with an external vendor.
Requisition ID: 403147 | Work Area: Consulting and Professional Services | Expected Travel: 0 - 10% | Career Status: Professional | Employment Type: Regular Full Time | Additional Locations: #LI-Hybrid.
Tokyo, Tokyo, JP, 100-0004
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ERP, Supply Chain, Product Manager, Consulting, SAP, Technology, Operations