Expert Basis Engineer

We help the world run better

At SAP, we enable you to bring out your best. Our company culture is focused on collaboration and a shared passion to help the world run better. How? We focus every day on building the foundation for tomorrow and creating a workplace that embraces differences, values flexibility, and is aligned to our purpose-driven and future-focused work. We offer a highly collaborative, caring team environment with a strong focus on learning and development, recognition for your individual contributions, and a variety of benefit options for you to choose from. 

***Due to the nature of this position to qualify you must be a Canadian Citizen or have held our PR card for 5+ years to be eligible to obtain and maintant a Canadian Security Clearance // This position does require you to be on site in our Toronto office***

Job Description 
Summary:
We are looking for an accomplished Principal Technology Services Expert who is well versed in delivering consistent, high-quality results to join our SAP Sovereign Cloud Delivery and Operations team. You will contribute to SAP's global strategy by supporting our Sovereign Cloud customers with their SAP S/4HANA adoption on their path to the Intelligent Enterprise as part of the SAP Canadian Sovereign Cloud Services team. The professional will work across the Service Delivery Lifecycle to analyze, design, build, test, implement and/or maintain multiple system components or applications. The individual must have strong technical knowledge of SAP systems and databases. Additional responsibilities include managing periodic maintenance activities, refreshes, patching, and upgrades.

YOUR FUTURE ROLE:

You will be responsible for the technical and architectural support of our Canadian Sovereign Cloud environments.  You must:

• Act as an SAP solution architect accountable for the design and implementation of SAP S/4HANA capabilities
• Strong knowledge of multi-system landscape architecture and integration aspects between heterogeneous system technologies (Global focus desired), in the areas of build and support for ECC, CRM, PI, EP, BW/4HANA, and HANA.
• Design, implement, monitor, and optimize SAP landscapes / workloads and dependent technologies (FRUN, LAMA, Solution Manager, etc.)
• Offer comprehensive knowledge on SAP S/4HANA architecture, conversion, migration path, methodology and tools.
• Understand the SAP high availability or disaster recovery (DR) architecture, network and virtual technologies (load-balancer, virtual machine).
• Manage and performs system refreshes; participates in the scheduling of refreshes as requested.
• Ability to Own, Lead and Coordinate operational tasks, escalations, process improvements.
  -    Supports the operation of technical system landscapes
  -    Deliver high quality and ensure stable operations 
  -    Identify top issues, define action plans and drive the resolution process
  -    Solid know-how on various SAP Technologies; SAP products and Hyperscalers
  -    Pro-active, problem solving, "can-do" attitude and “customer first” mindset
  -    Capacity planning and management
  • Must be able to provide rotating on call support and after-hours support for system maintenance

What you will bring 

• Minimum 10+ years of SAP Technical Administration (preferably in the domain of SAP Basis skills)
  Strong background in SAP Solutions, SAP technology and products and cloud technology
• Ability to coordinate delivery and projects as a team lead in a heterogeneous environment
• Good knowledge on S/4HANA architecture and S/4HANA related migration paths and tools
• Experience in technical architecture/implementation/change management
• Deep experience in technical planning, implementation, and configuration 
• Expert across multiple SAP and non-SAP technologies.
• Capability to continuously acquire new knowledge and latest technologies in an independent, proactive way
• Deep understanding of SAP best practices on backup and recovery strategies
• Implementation, upgrade and support of the latest SAP systems versions, running on Windows/Linux OS and HANA/Sybase/Oracle/SQL Server
• Excellent communication skills both verbal and written in English
• Understanding of automation tools like Ansible and Terraform
• Provide leadership for troubleshooting and system performance initiatives

Optional

• Good knowledge of AWS/Azure and GCP
• Knowledge of security aspects of hardened internet appliances and cloud networking

The Team:

SAP recently decided to combine and harmonize all SAP Sovereign Cloud offerings, establishing an end-to-end process for the Public Sector and regulated industries. The business unit is part of SAP Government Security & Secrecy (GS2) to further strengthen its mission to support governments and nations in protecting their most vital assets. SAP Sovereign Cloud Services is collaborating closely with all Board areas to establish a harmonized, scalable, and consistent offering with transparent and standardized deliverables.

SAP Diversity Comment:

To harness the power of innovation, SAP invests in the development of its diverse employees. We aspire to leverage the qualities and appreciate the unique competencies that each person brings to the company.

SAP is committed to the principles of Equal Employment Opportunity and to providing reasonable accommodations to applicants with physical, sensory and/or mental disabilities. If you are interested in applying for employment with SAP and are in need of accommodation or special assistance to navigate our website or to complete your application, please contact us at Careers@sap.com. Requests for reasonable accommodation will be considered on a case-by-case basis.

Bring out your best

SAP innovations help more than four hundred thousand customers worldwide work together more efficiently and use business insight more effectively. Originally known for leadership in enterprise resource planning (ERP) software, SAP has evolved to become a market leader in end-to-end business application software and related services for database, analytics, intelligent technologies, and experience management. As a cloud company with two hundred million users and more than one hundred thousand employees worldwide, we are purpose-driven and future-focused, with a highly collaborative team ethic and commitment to personal development. Whether connecting global industries, people, or platforms, we help ensure every challenge gets the solution it deserves. At SAP, you can bring out your best. 

We win with inclusion

SAP’s culture of inclusion, focus on health and well-being, and flexible working models help ensure that everyone – regardless of background – feels included and can run at their best. At SAP, we believe we are made stronger by the unique capabilities and qualities that each person brings to our company, and we invest in our employees to inspire confidence and help everyone realize their full potential. We ultimately believe in unleashing all talent and creating a better and more equitable world.

SAP is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to the values of Equal Employment Opportunity and provide accessibility accommodations to applicants with physical and/or mental disabilities. If you are interested in applying for employment with SAP and are in need of accommodation or special assistance to navigate our website or to complete your application, please send an e-mail with your request to Recruiting Operations Team: Careers@sap.com.

For SAP employees: Only permanent roles are eligible for the SAP Employee Referral Program, according to the eligibility rules set in the SAP Referral Policy. Specific conditions may apply for roles in Vocational Training.

EOE AA M/F/Vet/Disability:

Qualified applicants will receive consideration for employment without regard to their age, race, religion, national origin, ethnicity, age, gender (including pregnancy, childbirth, et al), sexual orientation, gender identity or expression, protected veteran status, or disability.

SAP believes the value of pay transparency contributes towards an honest and supportive culture and is a significant step toward demonstrating SAP’s commitment to pay equity. SAP provides the annualized compensation range inclusive of base salary and variable incentive target for the career level applicable to the posted role. The targeted combined range for this position is 159100 - 270300(CAD) CAD. The actual amount to be offered to the successful candidate will be within that range, dependent upon the key aspects of each case which may include education, skills, experience, scope of the role, location, etc. as determined through the selection process. Any SAP variable incentive includes a targeted dollar amount, and any actual payout amount is dependent on company and personal performance. Please reference this link for a summary of SAP benefits and eligibility requirements: www.SAPNorthAmericaBenefits.com.

Due to the nature of the role, which involves global interactions with SAP entities, as well as with employees and stakeholders in Canada, functional proficiency in English is required for positions based in the Quebec.

Requisition ID: 418288  | Work Area: Software-Development Operations  | Expected Travel: 0 - 10%  | Career Status: Professional  | Employment Type: Regular Full Time   | Additional Locations:  #LI-Hybrid