Information Technology

IT Technology Services Associate

We help the world run better

Our company culture is focused on helping our employees enable innovation by building breakthroughs together. How? We focus every day on building the foundation for tomorrow and creating a workplace that embraces differences, values flexibility, and is aligned to our purpose-driven and future-focused work. We offer a highly collaborative, caring team environment with a strong focus on learning and development, recognition for your individual contributions, and a variety of benefit options for you to choose from. Apply now!



Meet your team:


Operations Data Analyst responsible for data-related projects including coordination and development of new initiatives, providing detailed analysis and setting data goals with management to optimize performance. Additionally, they will be responsible for overseeing data retrieval, compilation, validation, development, presentation of cross-functional data, and for meeting reporting needs and projects to enhance operational excellence.


What you will do:


Position Title: IT Technology Services Associate

Location: Newtown Square, PA

Expected start date: July 11th, 2022 Anticipated




  • Working within Operations to leverage data and process analysis to improve efficiency and achieve service delivery objectives
  • Acquires data from available data sources to prepare, integrate, and maintain data structures in support of analytics, self-service reporting, and strategic data initiatives, like asset management, capacity management and validation of data accuracy
  • Data models to understand how we use systems and information in our day to day work, help establish gold source data and push it to relevant systems/applications. (data requirements are mapped, sourced, and/or queried)
  • Develop and execute standard or custom queries and/or reports as required
  • Developing new visualization reporting (i.e., building dashboards to meet business reporting needs as needed)
  • Work closely with service integration & management team to prioritize business needs and data-related initiatives; includes gathering and documenting requirements and coordinating with all team members involved in continuous improvement efforts.
  • Present recommendations for process improvement
  • Promote data management and data governance strategies and standards
  • Knowledge of data storage structures, understanding of source systems of data, and document how data flows between systems


Educational Qualifications/Skills and Competencies:


  • Bachelor’s degree in technology program or business-related area
  • Demonstrates excellent data management, analytical, problem-solving, and decision-making skills, leveraging current technology
  • Must have high level of proficiency in utilizing Excel, and other analytical tools
  • Experience in Tableau, Power BI, or other visualization tools
  • Experience in querying and connecting data
  • Experience with Service Now preferred
  • Knowledge of database design, data structure, data modeling and data integration
  • Understands and applies data methodology, security, and data governance principles
  • Skillful at applying business and technical skills to drive innovation and performance improvement
  • Exhibit a strong desire to understand the organization and its strategies and use data as insights to action
  • Has excellent organizational skills and attention to necessary detail
  • Exhibit strong verbal and written communication skills with the ability to effectively communicate with all levels of associates
  • Must be team player and highly collaborative individual
  • Demonstrate ability to handle multiple competing priorities in a dynamic environment




We build breakthroughs together

SAP innovations help more than 400,000 customers worldwide work together more efficiently and use business insight more effectively. Originally known for leadership in enterprise resource planning (ERP) software, SAP has evolved to become a market leader in end-to-end business application software and related services for database, analytics, intelligent technologies, and experience management. As a cloud company with 200 million users and more than 100,000 employees worldwide, we are purpose-driven and future-focused, with a highly collaborative team ethic and commitment to personal development. Whether connecting global industries, people, or platforms, we help ensure every challenge gets the solution it deserves. At SAP, we build breakthroughs, together.

We win with inclusion

SAP’s culture of inclusion, focus on health and well-being, and flexible working models help ensure that everyone – regardless of background – feels included and can run at their best. At SAP, we believe we are made stronger by the unique capabilities and qualities that each person brings to our company, and we invest in our employees to inspire confidence and help everyone realize their full potential. We ultimately believe in unleashing all talent and creating a better and more equitable world.
SAP is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to the values of Equal Employment Opportunity and provide accessibility accommodations to applicants with physical and/or mental disabilities. If you are interested in applying for employment with SAP and are in need of accommodation or special assistance to navigate our website or to complete your application, please send an e-mail with your request to Recruiting Operations Team:
For SAP employees: Only permanent roles are eligible for the SAP Employee Referral Program, according to the eligibility rules set in the SAP Referral Policy. Specific conditions may apply for roles in Vocational Training.

EOE AA M/F/Vet/Disability:

Qualified applicants will receive consideration for employment without regard to their age, race, religion, national origin, ethnicity, age, gender (including pregnancy, childbirth, et al), sexual orientation, gender identity or expression, protected veteran status, or disability.

COVID-19 Considerations​
We value the safety of each member of our community because we know we’re all in this together. In many locations, which may change over time, we’ve implemented a virtual hiring process and continue to interview candidates by video or phone.​
SAP prioritizes employees returning to work in the office, if that makes sense for their team. All U.S. employees must be vaccinated to enter SAP offices or attend SAP events at this time. Therefore, we expect all candidates to be fully vaccinated or to be approved by SAP for a legally permitted exemption prior to commencing work at SAP. #LI-Remote

Requisition ID: 331588  | Work Area: Information Technology  | Expected Travel: 0 - 10%  | Career Status: Professional  | Employment Type: Regular Full Time   | Additional Locations:

Requisition ID:  331588
Posted Date:  Jun 19, 2022
Work Area:  Information Technology
Career Status:  Professional
Employment Type:  Regular Full Time
Expected Travel:  0 - 10%

Newtown Square, PA, US, 19073

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Nearest Major Market: Philadelphia

Job Segment: ERP, Cloud, Data Modeler, SAP, Database, Technology, Data