Senior Services Account Executive (f/m/d)

We help the world run better

Our company culture is focused on helping our employees enable innovation by building breakthroughs together. How? We focus every day on building the foundation for tomorrow and creating a workplace that embraces differences, values flexibility, and is aligned to our purpose-driven and future-focused work. We offer a highly collaborative, caring team environment with a strong focus on learning and development, recognition for your individual contributions, and a variety of benefit options for you to choose from.Apply now! 





The job is part of the SAP Global Services team and designed as a sales role.

SAP Services helps our customers run at their best. We empower customer success with SAP solutions through business insights developed from 45 years of SAP delivery experience working across 25 industries. Our services and support are catalysts for our customers’ unique digital transformation, enabling differentiating innovation and exceptional business outcomes.

SAP Services bundles all the competencies and solutions that are needed to help our clients succeed with their SAP applications. We offer a combination of SAP experts, methods and tools plus a comprehensive services portfolio. Our focus is on creating a long-term customer relationship to help customers seamlessly and effectively secure their business requirements with SAP software and accelerate transformation processes.

The particular focus of this position is on selling services to key customers through the successful positioning of the entire service and consulting portfolio and the successful expansion of the consulting business.


Account and Stakeholder Management

•    Builds a foundation within assigned account(s) on which to harvest future Services business opportunities 
•    Actively understand each of their assigned key customer's technology footprint, strategic growth plans, technology strategy and competitive landscape
•    Single Point of Contact for the customer representing the SAP Services organization for assigned account(s) to establish and develop SAP footprint
•    Develop and deliver best-practice comprehensive Services account plans to address customer and prospects priorities and pain points.   Utilize SAP Intelligent tools and standards to support the customer's decision process.
•    Direct contributor to overall long-term success of customer and partner relationships within the account
•    Orchestrates resources: deploy appropriate teams to execute winning sales


Commercial Accountability

•    Accountable for booking and revenue Services targets for assigned account(s)
•    Generation and management of opportunities and bids, deal closure through formal sales cycle  
•    Shapes deals that are compliant, aligned to agreed governance process, controls and targets
•    Advance and close sales opportunities - through the successful execution of the sales strategy and roadmap.
•    Sells the complete Services portfolio aligned to customer needs (according to defined Sales bag)
•    Maintain internal systems with accurate customer and pipeline information


Service Delivery Management

•    Accountable for sales hand-over to delivery, ensuring contracts are in place and team can successfully mobilize per contract obligations
•    Accountable for all Services Commercial aspects in assigned account, supporting Delivery Teams engaged in delivering against existing contracts


Collaborative Working Environment

•    Acts as a key team member within the extended Sales Account Executive teams
•    Is self-aware - understands their own strengths and weaknesses, looks to leverage strengths and work on weaknesses
•    Treats customers and colleagues with respect, fairness and consideration
•    Strong collaboration with the SAP ecosystem and technology partners

Experience & Educational Requirements


•    Demonstrated success with medium to large transactions and lengthy sales campaigns in a fast-paced, consultative and highly competitive market

•    Experience in managing customers and partners
•    5+ years direct quota carrying selling experience in the services industry
•    5+ years experience in sales activities including generation and management of opportunities and bids, deal closure and client relationship management

•    SAP knowledge
•    Demonstrable track record of value selling and solution selling experience  
•    Proven track record in business application software and/or services sales within large, key accounts
•    A successful track record of driving opportunity development (including growth and qualification of pipeline in conjunction with assigned Account Executives) and accurate forecasting of the renewal and network growth opportunities
•    Very good German and English in spoken and written





We build breakthroughs together

SAP innovations help more than 400,000 customers worldwide work together more efficiently and use business insight more effectively. Originally known for leadership in enterprise resource planning (ERP) software, SAP has evolved to become a market leader in end-to-end business application software and related services for database, analytics, intelligent technologies, and experience management. As a cloud company with 200 million users and more than 100,000 employees worldwide, we are purpose-driven and future-focused, with a highly collaborative team ethic and commitment to personal development. Whether connecting global industries, people, or platforms, we help ensure every challenge gets the solution it deserves. At SAP, we build breakthroughs, together.

We win with inclusion

SAP’s culture of inclusion, focus on health and well-being, and flexible working models help ensure that everyone – regardless of background – feels included and can run at their best. At SAP, we believe we are made stronger by the unique capabilities and qualities that each person brings to our company, and we invest in our employees to inspire confidence and help everyone realize their full potential. We ultimately believe in unleashing all talent and creating a better and more equitable world.
SAP is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to the values of Equal Employment Opportunity and provide accessibility accommodations to applicants with physical and/or mental disabilities. If you are interested in applying for employment with SAP and are in need of accommodation or special assistance to navigate our website or to complete your application, please send an e-mail with your request to Recruiting Operations Team:
For SAP employees: Only permanent roles are eligible for the SAP Employee Referral Program, according to the eligibility rules set in the SAP Referral Policy. Specific conditions may apply for roles in Vocational Training.

EOE AA M/F/Vet/Disability:

Qualified applicants will receive consideration for employment without regard to their age, race, religion, national origin, ethnicity, age, gender (including pregnancy, childbirth, et al), sexual orientation, gender identity or expression, protected veteran status, or disability.
Successful candidates might be required to undergo a background verification with an external vendor.

Requisition ID: 338387  | Work Area: Sales  | Expected Travel: 0 - 40%  | Career Status: Professional  | Employment Type: Regular Full Time   | Additional Locations: #LI-Hybrid.

Requisition ID:  338387
Posted Date:  Jun 10, 2022
Work Area:  Sales
Career Status:  Professional
Employment Type:  Regular Full Time
Expected Travel:  0 - 40%

Vienna, AT, 1021

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