Software-User Experience

(Senior) Design Researcher (f/m/d)

What we offer

Our company culture is focused on helping our employees enable innovation by building breakthroughs together. How? We focus every day on building the foundation for tomorrow and creating a workplace that embraces differences, values flexibility, and is aligned to our purpose-driven and future-focused work. We offer a highly collaborative, caring team environment with a strong focus on learning and development, recognition for your individual contributions, and a variety of benefit options for you to choose from. Apply now!



Are you invested making a difference for users through data-driven research and customer feedback? Are you excited about optimizing and energizing a diverse and collaborative design organization? Do you want to work with an invested and motivated design leadership team? 


We’re looking for a (Senior) Design Research Analyst to join our Design Services team.
As a (Senior) Design Researcher for BTP Data Design, you’ll be working with our product design team, ensuring that in a fast-paced development organization, the design organization thrives. You’ll be empowering our UX designers and User Assistance authors with relevant user feedback and data analysis, as well as running research projects directly with customers. 
Some of the job responsibilities include:
•    The ability to conduct professional customer facing feedback sessions, testing designs, documentation, prototypes, and the existing products.
•    Managing assigned projects in a self-reliant manner and maintain communication with interested / affected parties
•    Developing collaborative work relationships within the BTP Platform development and design teams.
•    Community building & best practice sharing between different international offices.



•    Degree in HCI, Psychology, Design, Cognitive Science, Human Factors, Anthropology, or related field (preferred but not mandatory)
•    Experience running research and usability studies. 

•    3+ years of successful and related work experience in a professional office environment
•    Excellent organizational, time management, planning, and project management skills.
•    Strong written and verbal communication skills in English language, German skills would be an asset.
•    Ability to work independently and collaboratively.
•    Proficient in Microsoft Word, Outlook, PowerPoint, and Excel.
•    Basic knowledge of design tools like Figma.


The BTP Design aims to support our next generation, industry-leading cloud platform. We’re a diverse group of designers, writers, researchers, and more! Our global team is growing fast, and we are constantly in the pursuit of fresh innovations with the most user-friendly and modern cloud experience. 


We are SAP

SAP innovations help more than 400,000 customers worldwide work together more efficiently and use business insight more effectively. Originally known for leadership in enterprise resource planning (ERP) software, SAP has evolved to become a market leader in end-to-end business application software and related services for database, analytics, intelligent technologies, and experience management. As a cloud company with 200 million users and more than 100,000 employees worldwide, we are purpose-driven and future-focused, with a highly collaborative team ethic and commitment to personal development. Whether connecting global industries, people, or platforms, we help ensure every challenge gets the solution it deserves. At SAP, we build breakthroughs, together.


Our inclusion promise

SAP’s culture of inclusion, focus on health and well-being, and flexible working models help ensure that everyone – regardless of background – feels included and can run at their best. At SAP, we believe we are made stronger by the unique capabilities and qualities that each person brings to our company, and we invest in our employees to inspire confidence and help everyone realize their full potential. We ultimately believe in unleashing all talent and creating a better and more equitable world.

SAP is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to the values of Equal Employment Opportunity and provide accessibility accommodations to applicants with physical and/or mental disabilities. If you are interested in applying for employment with SAP and are in need of accommodation or special assistance to navigate our website or to complete your application, please send an e-mail with your request to Recruiting Operations Team: Americas: or, APJ:, EMEA:

EOE AA M/F/Vet/Disability:

Qualified applicants will receive consideration for employment without regard to their age, race, religion, national origin, ethnicity, age, gender (including pregnancy, childbirth, et al), sexual orientation, gender identity or expression, protected veteran status, or disability.

Successful candidates might be required to undergo a background verification with an external vendor.

 Requisition ID:334248 | Work Area: Software-User Experience | Expected Travel: 0 - 10% | Career Status: Professional | Employment Type: Regular Full Time  | Additional Locations: 

Requisition ID:  334248
Posted Date:  Jun 13, 2022
Work Area:  Software-User Experience
Career Status:  Professional
Employment Type:  Regular Full Time
Expected Travel:  0 - 10%

Walldorf, DE, 69190

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