Software-Design and Development

(Senior) User Assistance Developer (f/m/d) wanted - limited contract for 1 year

What we offer

Our company culture is focused on helping our employees enable innovation by building breakthroughs together. How? We focus every day on building the foundation for tomorrow and creating a workplace that embraces differences, values flexibility, and is aligned to our purpose-driven and future-focused work. We offer a highly collaborative, caring team environment with a strong focus on learning and development, recognition for your individual contributions, and a variety of benefit options for you to choose from. Apply now!


The documentation of our technologies and services is a central part of our software. Our documentation is the first point of contact for developers looking to implement their business applications. 
The target group of your documentation are ABAP developers using our programming languages and frameworks.
You will work closely with database, application server and tools experts to provide excellent English documentation for our software and to help give our users the best possible experience.

Your responsibilities include: 

  • Create English developer guides for end-to-end scenarios to help ABAP developers get up to speed quickly and use our frameworks effectively. 
  • Create English documentation and example programs for our programming languages, programming model and application services in close collaboration with the development scrum teams and other user assistance developers 
  • Gain expert knowledge about our technologies by reading design documents, discussing with the development teams, debugging code and implementing executable programs to exemplify the software 
  • Ensure that the user assistance deliverables are of high quality, adhere to standards and guidelines, and are written in appropriate style and tone for software developers 
  • Define terminology that is simple, consistent and conforms to industry standards 
  • Act as an advocate for an excellent user experience 
  • Plan and coordinate the user assistance deliverables together with our product owners 


We are looking for a smart, quality conscious (Senior) User Assistance Developer (f/m/d) who enjoys programming and technical writing and who wants to help us drive the adoption of our innovations in the area of ABAP Platform.
Ideally, you have most of the following experiences and skills:

  • 2+ years of professional working experience in programming and/or technical writing
  • A good to excellent university degree in technical communication or in technical fields, like computer science with experience in technical writing
  • Fluent German and English language skills – both written and verbal - are mandatory 
  • Programming skills in any object-oriented programming language, for example ABAP, Java, Python or C++
  • Experience in SQL is beneficial
  • The ability to express complex technical information in a clear and precise manner, including programming paradigms and concepts 
  • Outstanding communication skills 
  • A willingness to acquire extensive product knowledge and learn new skills at short notice
  • Reliability and open mindset with strong team working skills

SAP ABAP Platform drives innovation from the heart of SAP. We are SAP’s technical foundation and proud that our innovations are used by over 12 million people in 120 countries. In small and agile development teams, we innovate on programming languages, higher-level application services and development platforms to make SAP the best-run enterprise software. Our latest ABAP platform cloud release powers SAP Business Technology Platform ABAP environment and SAP S/4HANA Cloud. With SAP Business Technology Platform ABAP environment, ABAP developers can build innovative cloud applications and leverage the latest in cloud services.





We are SAP

SAP innovations help more than 400,000 customers worldwide work together more efficiently and use business insight more effectively. Originally known for leadership in enterprise resource planning (ERP) software, SAP has evolved to become a market leader in end-to-end business application software and related services for database, analytics, intelligent technologies, and experience management. As a cloud company with 200 million users and more than 100,000 employees worldwide, we are purpose-driven and future-focused, with a highly collaborative team ethic and commitment to personal development. Whether connecting global industries, people, or platforms, we help ensure every challenge gets the solution it deserves. At SAP, we build breakthroughs, together.


Our inclusion promise

SAP’s culture of inclusion, focus on health and well-being, and flexible working models help ensure that everyone – regardless of background – feels included and can run at their best. At SAP, we believe we are made stronger by the unique capabilities and qualities that each person brings to our company, and we invest in our employees to inspire confidence and help everyone realize their full potential. We ultimately believe in unleashing all talent and creating a better and more equitable world.

SAP is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to the values of Equal Employment Opportunity and provide accessibility accommodations to applicants with physical and/or mental disabilities. If you are interested in applying for employment with SAP and are in need of accommodation or special assistance to navigate our website or to complete your application, please send an e-mail with your request to Recruiting Operations Team: Americas: or, APJ:, EMEA:

EOE AA M/F/Vet/Disability:

Qualified applicants will receive consideration for employment without regard to their age, race, religion, national origin, ethnicity, age, gender (including pregnancy, childbirth, et al), sexual orientation, gender identity or expression, protected veteran status, or disability.

Successful candidates might be required to undergo a background verification with an external vendor.

 Requisition ID:307940 | Work Area: Software-Design and Development | Expected Travel: 0 - 10% | Career Status: Professional | Employment Type: Limited Part time or Limited Full Time  | Additional Locations: 


Requisition ID:  307940
Posted Date:  May 16, 2022
Work Area:  Software-Design and Development
Career Status:  Professional
Employment Type:  Limited Full Time
Expected Travel:  0 - 10%

Walldorf, DE, 69190

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