Delos Cloud - Technical Presales Manager (f/m/d) Office365 - Modern Workplace

About Delos Cloud:

Delos Cloud, a start-up founded by SAP, strives to deliver a sovereign cloud platform for the digital transformation of the German public sector. The platform is an essential component for the implementation of the German Administrative Cloud Strategy (DVS) in compliance with all relevant data protection, IT security, and secrecy requirements of the BSI. Delos Cloud is a trusted partner of the federal, state, and local IT service providers and complements their service portfolio. Therefore, you will find exciting and varied tasks in an innovative and meaningful environment. For more information, please visit: www.deloscloud.de

YOUR FUTURE ROLE 

Join Delos Cloud: Where Innovation Meets Purpose!

We are seeking a Technical Presales Manager - Microsoft Office 365 Solutions*who is ready to elevate the experience of our customers and partners in our sovereign Delos Cloud environment. In this pivotal role, you will leverage your expertise to build strong relationships and provide invaluable technical support and guidance for deploying, migrating, and optimizing Microsoft Office 365 solutions designed for secure cloud operations. By joining our team, you will not only contribute to impactful projects but also play a vital role in shaping the future of cloud solutions for the public sector.

Customer Engagement:

Serve as the primary technical liaison for customers and partners, particularly system integrators, guiding them through the implementation of Office 365 solutions tailored for our secure environment.Collaborate closely with customers to understand their needs, develop customized solutions, and offer continuous technical support for Office 365 deployments.

Partner Collaboration:

Partner with external system integrators, equipping them with essential technical knowledge and resources to ensure successful Office 365 migrations and deployments in regulated environments.

Provide comprehensive training, documentation, and resources to partners, empowering them with insights on Office 365 features and compliance standards.

Solution Design & Deployment:

Spearhead the deployment of Office 365 solutions, ensuring seamless integration, peak performance, and strict adherence to security and compliance requirements.

Oversee migration projects, facilitating smooth transitions from legacy systems to Office 365 while adhering to best practices.

Security & Compliance Support:

Ensure all solutions meet rigorous security, compliance, and regulatory standards.

Assist customers and partners in configuring Office 365 environments to secure classified and sensitive data.

Customer Solutions Assurance:

- Collaborate with partners and customers to seamlessly configure and maintain Office 365 environments that adhere to rigorous security protocols for classified and sensitive data.

Technical Troubleshooting & Support:

- Provide expert-level technical support for Office 365 issues, particularly in secure environments. You'll engage directly with Microsoft’s support teams to resolve complex challenges, ensuring our customers are well-informed every step of the way.

Pre-Sales & Post-Sales Support:

- Play an integral role in the sales process by showcasing your technical prowess to address client needs, conducting engaging demos, and answering queries with confidence. Post-sale, you’ll work hand-in-hand with customers and system integrator teams to guarantee a smooth deployment and ongoing management of Office 365 solutions.

Training & Enablement:

- Deliver regular training sessions and workshops that equip customers and partners with the knowledge they need to maximize Office 365 functionality. Keep partners updated on the latest features and innovations that can elevate their operations.

Feedback & Continuous Improvement:

- Actively seek out feedback on Office 365 deployments, providing valuable insights that contribute to our product enhancement efforts. Stay updated on industry trends and new features to ensure our customers and partners can leverage every opportunity to refine their environments.

YOUR PROFILE 

- A Bachelor's degree in Computer Science, Information Technology, or a related field, or equivalent work experience.

- Over 5 years of hands-on experience supporting or deploying Microsoft Office 365 solutions in external customer-facing scenarios.

- Proven ability to work with system integrators and government customers in highly regulated industries, managing Office 365 migrations with finesse.

- Deep knowledge of the Microsoft Office 365 suite (Exchange Online, SharePoint Online, Teams, OneDrive) and related administrative tools.

- Proficiency in PowerShell scripting for streamlined Office 365 management.

- Exceptional communication skills, with the ability to translate complex technical concepts for non-technical stakeholders.

- Experience in customer-facing roles, showcasing strong interpersonal skills and a talent for building trust with external partners.

- Fluency in both German and English.

Certifications:

- Microsoft Certified: Office 365 Fundamentals (MS-900)

- Microsoft Certified: Modern Desktop Administrator (MD-100, MD-101)

- Microsoft Certified: Enterprise Administrator Expert (MS-100, MS-101)

- ITIL or other relevant certifications are a plus.

ABOUT THE TEAM 

Delos Cloud is an exciting start-up launched by SAP, dedicated to revolutionizing the digital landscape of the German public sector with our state-of-the-art sovereign cloud platform. Our platform plays a crucial role in implementing the German Administrative Cloud Strategy (DVS), ensuring strict adherence to data protection, IT security, and confidentiality standards set by BSI. We are a trusted partner to federal, state, and local IT service providers, offering a diverse range of tasks within an innovative and meaningful work environment. Ready to make an impact? Explore more at [www.deloscloud.de](http://www.deloscloud.de).

We win with inclusion

Our culture of inclusion, focus on health and well-being, and flexible working models help ensure that everyone – regardless of background – feels included and can run at their best. At Delos Cloud, we believe we are made stronger by the unique capabilities and qualities that each person brings to our company, and we invest in our employees to inspire confidence and help everyone realize their full potential. We ultimately believe in unleashing all talent and creating a better and more equitable world.
Delos Cloud is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to the values of Equal Employment Opportunity and provide accessibility accommodations to applicants with physical and/or mental disabilities. If you are interested in applying for employment with Delos Cloud and are in need of accommodation or special assistance to navigate our website or to complete your application, please send an e-mail with your request to Recruiting Operations Team: Careers@sap.com.
For SAP employees: Only permanent roles are eligible for the SAP Employee Referral Program, according to the eligibility rules set in the SAP Referral Policy.
Specific conditions may apply for roles in Vocational Training.