Expert Customer Information Security Advisor (f/m/d) - Financial Services

We help the world run better

At SAP, we enable you to bring out your best. Our company culture is focused on collaboration and a shared passion to help the world run better. How? We focus every day on building the foundation for tomorrow and creating a workplace that embraces differences, values flexibility, and is aligned to our purpose-driven and future-focused work. We offer a highly collaborative, caring team environment with a strong focus on learning and development, recognition for your individual contributions, and a variety of benefit options for you to choose from. 

What you`ll do

Summary:

• Our Customer Information Security Advisory (CISA) Team plays a crucial role in supporting our Customer Success colleagues, providing advice on security compliance related topics to close customer deals successfully.  Currently, we are in the process of developing a new Financial Services Office (FSO)
• The FSO improves our regulated processes in Financial Services, identifies and assessing regulatory requirements, advises in the implementation of regulatory requirements, and supporting the successful closure of customer deals
• As an Expert Customer Information Security Advisor / Financial Services you will not only play a central part in the establishment of the FSO, but also collaborate closely with our Customer Success, different Lines of Business and Legal departments in relation to cloud deals, not only related to the Financial Services Industry. You will act as the customer contact for discussions and negotiations pertaining to Cloud Solutions
• You will be identifying and advising on the implementation of global Financial Services regulatory requirements. (e.g., DORA)
• Additionally, you will help the different SAP LoBs to define and implement the necessary End-to-End process for financial services requirements to be compliant to global regulations
• You will also develop and maintain a solid knowledge base in regional security and compliance topics, including data protection and industry-specific compliance obligations, to support customer queries and contract negotiations
• You will also the support the security and compliance governance efforts, including reporting on customer commitments made, on status of identified KPIs; and (where appropriate) highlighting risks to management
• In this role it’s crucial to interact with many internal departments as a liaison related Security compliance topics with departments like SAP Global Security & Cloud Compliance (SGSC), Customer Success, different Lines of Business (LoBs), Customer Audit Team, or Legal
• In addition, as an expert you may touch base with regulatory authorities and provide content supporting the preparation of executive events and the delivery of presentations to larger audiences both online and onsite

What you bring

• Degree in e.g., Business Economics, Business Informatics, Law, Business Law, Computer Science, Information Security, or Cyber Security. Additional industry certifications, including CISA, CISM, or CSSP, are advantageous
• 7-10 years of experience in security compliance, Cybersecurity, customer success, or legal roles, ideally situated within the financial services sector
• Proficiency in global security compliance and/or financial services regulatory requirements such as DORA, EBA Guideline or similar
• Experience in supporting and advising on the implementation of security compliance measures and requirements
• Experience to work collaboratively with various internal departments in managing security compliance issues
• Motivated and flexible to learn new topics every day
• Good communication and interpersonal skills and able to be a customer point of contact and as an internal liaison for various departments
• Fluency in written and spoken English is a mandatory requirement for the role

Meet your team

This expert role is integral to our team, and we look forward to welcoming a dedicated professional who supports us in building up the Financial Services Office in the Customer Information Security Advisory Team.

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Bring out your best

SAP innovations help more than four hundred thousand customers worldwide work together more efficiently and use business insight more effectively. Originally known for leadership in enterprise resource planning (ERP) software, SAP has evolved to become a market leader in end-to-end business application software and related services for database, analytics, intelligent technologies, and experience management. As a cloud company with two hundred million users and more than one hundred thousand employees worldwide, we are purpose-driven and future-focused, with a highly collaborative team ethic and commitment to personal development. Whether connecting global industries, people, or platforms, we help ensure every challenge gets the solution it deserves. At SAP, you can bring out your best.  

We win with inclusion

SAP’s culture of inclusion, focus on health and well-being, and flexible working models help ensure that everyone – regardless of background – feels included and can run at their best. At SAP, we believe we are made stronger by the unique capabilities and qualities that each person brings to our company, and we invest in our employees to inspire confidence and help everyone realize their full potential. We ultimately believe in unleashing all talent and creating a better and more equitable world.
SAP is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to the values of Equal Employment Opportunity and provide accessibility accommodations to applicants with physical and/or mental disabilities. If you are interested in applying for employment with SAP and are in need of accommodation or special assistance to navigate our website or to complete your application, please send an e-mail with your request to Recruiting Operations Team: Careers@sap.com.
For SAP employees: Only permanent roles are eligible for the SAP Employee Referral Program, according to the eligibility rules set in the SAP Referral Policy. Specific conditions may apply for roles in Vocational Training.

Requisition ID: 400201  | Work Area: Information Technology  | Expected Travel: 0 - 10%  | Career Status: Professional  | Employment Type: Regular Full Time   | Additional Locations: #LI-Hybrid
 

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