Product Learning (Senior) Specialist

We help the world run better

At SAP, we enable you to bring out your best. Our company culture is focused on collaboration and a shared passion to help the world run better. How? We focus every day on building the foundation for tomorrow and creating a workplace that embraces differences, values flexibility, and is aligned to our purpose-driven and future-focused work. We offer a highly collaborative, caring team environment with a strong focus on learning and development, recognition for your individual contributions, and a variety of benefit options for you to choose from. 

What you´ll do

Training Delivery related tasks:

• Specializing in courses on SAP system administration topics, focusing on SAP S/4HANA (Public Cloud, Private Cloud, and on-premises) system administration and/or SAP Cloud ALM.
• Deliver training sessions (including international) across all offered channels and formats, such as instructor-led training, customer-specific training, SAP Live Class (all virtual formats).
• Active support of instructors from the internal and external network who are not teaching full-time.
• Communication with customers beyond the class topics and solving of respective queries independently, acting as a trusted advisor for our customer and partners.
• Usage of integration knowledge to position the added value to our customers and partners within delivery and to develop / realize ideas for further Education products.
• Leading complex CST qualifications, including the respective coordination and customer contact. Managing customer expectations appropriately.
• Taking over global content responsibility (ECM), also for innovative topics.
• Acquire detailed knowledge of various Enablement paths provided by SAP Education (not only focusing on ILT).

Education Business Development related tasks:

• Delivery of content development activities, also for innovative topics (material, system, course description, SSG etc.) and adaption of content related to customer requirements.
• Providing input within Learning Journey Design workshops for courses in the respective functional coordination area.
• Quality assurance with respect to material and system (e.g. content related reviews, demonstration and exercise tests, translation reviews) and new external/internal instructors (Readiness check)
• On Demand development of Stay Current content.
• Support of Learning Needs Analysis.
• Leading Learning Hub and Learning Room activities.
• Leading Demand Generation activities (e.g. delivering Webinars) and other external and internal rollout tasks.
• Supporting Business Development activities (e.g. SAP Education Forums, Bootcamps)
• Collaboration with other units inside SAP Education Delivery (e.g. Scheduling, Staffing)
• Collaboration with units outside SAP Education Delivery (e.g. Education Sales, Production, Systems, Development, Consulting, University)
• Proactively increasing internal/external network (e.g. Solution Management, Development, Consulting, Education Production, Partner etc.)

What you bring

• Experience in at least SAP S/4HANA (cloud and/or on-premises) or SAP Cloud ALM
• 3 years’ experience as instructor, consultant, administrator in SAP S/4HANA (cloud and on-prem) or SAP Cloud ALM with strong educational background and totally familiar with VLC methods
• Fluent in German and English
• Degree in computer science or business administration

The Team

Our team is a dynamic and multifaceted group specializing in the comprehensive training portfolio for SAP S/4HANA (public and private cloud, and on-premises) and SAP Cloud ALM. We excel in delivering training across various formats, including classroom, virtual, and live sessions, catering to diverse learning preferences and needs. Our expertise extends to content development on all system administration topics for the different SAP S/4HANA editions within our portfolio, ensuring that our training materials are thorough, up-to-date, and aligned with the latest industry standards. With a strong focus on SAP system administration, we are dedicated to equipping our clients with the knowledge and skills necessary to administer SAP S/4HANA systems effectively, perform system upgrades and migrations, and optimize system performance.

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Bring out your best

SAP innovations help more than four hundred thousand customers worldwide work together more efficiently and use business insight more effectively. Originally known for leadership in enterprise resource planning (ERP) software, SAP has evolved to become a market leader in end-to-end business application software and related services for database, analytics, intelligent technologies, and experience management. As a cloud company with two hundred million users and more than one hundred thousand employees worldwide, we are purpose-driven and future-focused, with a highly collaborative team ethic and commitment to personal development. Whether connecting global industries, people, or platforms, we help ensure every challenge gets the solution it deserves. At SAP, you can bring out your best.  

We win with inclusion

SAP’s culture of inclusion, focus on health and well-being, and flexible working models help ensure that everyone – regardless of background – feels included and can run at their best. At SAP, we believe we are made stronger by the unique capabilities and qualities that each person brings to our company, and we invest in our employees to inspire confidence and help everyone realize their full potential. We ultimately believe in unleashing all talent and creating a better and more equitable world.
SAP is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to the values of Equal Employment Opportunity and provide accessibility accommodations to applicants with physical and/or mental disabilities. If you are interested in applying for employment with SAP and are in need of accommodation or special assistance to navigate our website or to complete your application, please send an e-mail with your request to Recruiting Operations Team: Careers@sap.com.
For SAP employees: Only permanent roles are eligible for the SAP Employee Referral Program, according to the eligibility rules set in the SAP Referral Policy. Specific conditions may apply for roles in Vocational Training.

Requisition ID: 412236  | Work Area: Sales  | Expected Travel: 0 - 10%  | Career Status: Professional  | Employment Type: Regular Full Time   | Additional Locations: #LI-Hybrid
 

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