SAP Global Customer Engagement & Services iXp Intern (f/m/d)- Adoption & Consumption Program Manager

We help the world run better

At SAP, we enable you to bring out your best. Our company culture is focused on collaboration and a shared passion to help the world run better. How? We focus every day on building the foundation for tomorrow and creating a workplace that embraces differences, values flexibility, and is aligned to our purpose-driven and future-focused work. We offer a highly collaborative, caring team environment with a strong focus on learning and development, recognition for your individual contributions, and a variety of benefit options for you to choose from. 

About the SAP Internship Experience Program:

The SAP Internship Experience Program is SAP’s global, strategic, paid internship program that provides university students with opportunities to find purpose in their careers.

Three reasons to intern at SAP:

1. Culture of collaboration: meet with mentors, make new friends across the globe and create a thriving personal network.
2. Project-driven experience: gain cross-functional skills from our virtual and in-person learning sessions, diverse subject matter experts, and project deliverables.  
3. Gain visibility: with SAP Internship Experience Program in your title, you’ll have a global network of SAP leaders, entrepreneurs and career development opportunities at your fingertips. 

About the team:

 
At our core, we believe in building breakthroughs together. Our board area of Customer Services and Delivery (CS&D) aims to transition from traditional services and engagement business to becoming the trusted cloud transformation partner for our customers. Our goal is for CS&D not only to lead as a market-maker for innovation and a guardian of customer business value, but also to be a reliable, secure, and compliant cloud services provider.
The Global Customer Engagement and Services (GCES) within CS&D employs a dedicated team of approximately 7,500 members and is responsible for managing a substantial service profit and loss account of €4.5BN. GCES's objective is to bring about significant business transformation for its customers, accelerate innovation adoption, and facilitate a unified engagement and experience.

What you’ll do:

Position title: Adoption and Consumption Program Manager - Global Customer Engagement and Services – Intern (f/m/d)
Work Area: Customer Services & Delivery – Customer Engagement and Services
Location: Walldorf

Expected start date: April 01, 2025

In this role, you’ll:

The Adoption & Consumption Program Office within Global Customer Engagement & Services (GCES) is looking for an Intern (f/m/d) with a passion for helping our customers adopt and consume our cloud solutions to join us.
The individual will be responsible for driving the GCES-led adoption and consumption programs. This individual will collaborate across the CSD organization and with other board areas to coordinate the execution of action plans resulting from RISE adoption review calls.

Responsibilities:

• Collaborate with the relevant team in Strategy and Operations (S&O) to manage the planning, execution, and follow-up actions of RISE adoption plan/review calls.
• Support with adoption process improvement initiatives and their respective roadmaps to continuously improve the RISE adoption review cadence in close collaboration with S&O.
• Develop and maintain regular reports for the executive team. Simplify complex data into clear, concise, and visually engaging formats.
• Monitor adoption and consumption of cloud services for target customers.
• Help Identify adoption and consumption gaps in usage to help the business identify areas for improvement.
• Assist in various strategic projects and collaborate with different departments to gather necessary information and data.

Who you are:

You are a student (f/m/d) at a university or a university of applied sciences. We’re looking for someone who takes initiative, perseveres, and stays curious. You like to work on meaningful innovative projects and are energized by lifelong learning. 

• Currently pursuing a degree in a relevant field such Business, Economics, as Data Science, Business Analytics, or a related discipline.
• Strong analytical and problem-solving skills.
• Proficient in data analysis tools and techniques.
• Experience with data visualization tools is a plus.
• Strong written and verbal communication skills.
• Detail-oriented with a focus on data accuracy and integrity.
• Ability to work independently and collaboratively in a team environment.
• Strong organizational and time management skills.
• Ability to handle multiple projects and prioritize tasks effectively.
• Proficiency in Microsoft Office Suite, particularly Excel and PowerPoint.
• Language Proficiency: English and any other international language is a plus.

We look forward to receiving your application and exploring how you can contribute to our mission of accelerating and expanding customer adoption and consumption of SAP solutions across regions.

What We Offer:

• Hands-on experience working in an innovative field.
• Exposure to strategic projects and high-level decision-making processes.
• Opportunity to develop a portfolio of professional data analysis work.
• Mentorship and professional development opportunities.
• Potential for future career opportunities within the company.
• Experience in a strategic area – Gain invaluable insights and experience in strategic initiatives.
• 360 view of the business – Understand various facets of the business through comprehensive exposure.
• Exposure to customers and leaders – Interact with key stakeholders, including customers and top executives.
• Career growth opportunity in a global organization – Develop skills and build a network that supports long-term career growth in a global setting.

Visit our Careers Page for more information on the program. 

Your set of application documents should contain a cover letter, a resume in table form, school leaving certificates, certificate of enrollment, current university transcript of records, copies of any academic degrees already earned, and if available, references from former employers (including internships). Please also describe your experience and skills in foreign languages and computer programs / programming languages. 

Note for Germany: currently the SAP Internship Experience Program is only open to interns and being hired into other contract types such as working students will preclude the candidate's participation in the program.  

#Internship #Praktikum #SAPiXp #Thesis #Germany #Deutschland #Student #SAPGermanStudentsCareers

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Bring out your best

SAP innovations help more than four hundred thousand customers worldwide work together more efficiently and use business insight more effectively. Originally known for leadership in enterprise resource planning (ERP) software, SAP has evolved to become a market leader in end-to-end business application software and related services for database, analytics, intelligent technologies, and experience management. As a cloud company with two hundred million users and more than one hundred thousand employees worldwide, we are purpose-driven and future-focused, with a highly collaborative team ethic and commitment to personal development. Whether connecting global industries, people, or platforms, we help ensure every challenge gets the solution it deserves. At SAP, you can bring out your best.  

We win with inclusion

SAP’s culture of inclusion, focus on health and well-being, and flexible working models help ensure that everyone – regardless of background – feels included and can run at their best. At SAP, we believe we are made stronger by the unique capabilities and qualities that each person brings to our company, and we invest in our employees to inspire confidence and help everyone realize their full potential. We ultimately believe in unleashing all talent and creating a better and more equitable world.
SAP is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to the values of Equal Employment Opportunity and provide accessibility accommodations to applicants with physical and/or mental disabilities. If you are interested in applying for employment with SAP and are in need of accommodation or special assistance to navigate our website or to complete your application, please send an e-mail with your request to Recruiting Operations Team: Careers@sap.com.
For SAP employees: Only permanent roles are eligible for the SAP Employee Referral Program, according to the eligibility rules set in the SAP Referral Policy. Specific conditions may apply for roles in Vocational Training.

Requisition ID: 418917  | Work Area: Customer Service and Support  | Expected Travel: 0 - 10%  | Career Status: Student  | Employment Type: Limited Full Time   | Additional Locations: #LI-Hybrid