Specialist for software applications (f/m/d)

About Delos Cloud

Delos Cloud, a start-up founded by SAP, strives to deliver a sovereign cloud platform for the digital transformation of the German public sector. The platform is an essential component for the implementation of the German Administrative Cloud Strategy (DVS) in compliance with all relevant data protection, IT security, and secrecy requirements of the BSI. Delos Cloud is a trusted partner of the federal, state, and local IT service providers and complements their service portfolio. Therefore, you will find exciting and varied tasks in an innovative and meaningful environment. For more information, please visit: www.deloscloud.de

Role Summary: 

As a Specialist for software applications, you will play a central role in the technical and content-related support of our self-hosted and SaaS applications provided by various vendors.

Your expertise ensures that our applications operate smoothly and meet the highest standards. In the future, you will take the lead of a small team responsible for application support. 

Role Description: 

As a Specialist for software applications, you will be responsible for the technical and limited content-related support of our applications.

You will work closely with various departments to ensure that the applications meet user needs and are efficiently operated.

Additionally, you will identify and resolve technical issues and contribute to the continuous improvement of the application landscape.

In the future, you will take the lead of a small team responsible for application support. 

What You will Do: 

• Provide technical and limited content-related support for self-hosted and SaaS applications 
• Collaborate with various departments to ensure applications meet user requirements 
• Monitor application performance and ensure availability 
• Identify and resolve technical issues 
• Assist in the further development and optimization of applications 
• Document application processes and systems 
• Take on a leadership role in a small team responsible for application support 

What You will Bring: 

• Fluent in German and English 
• At least 3 years of experience in application support or a similar role 
• Deep knowledge in the technical support of applications, both self-hosted and SaaS solutions 
• Experience collaborating with various departments 
• Basic knowledge of IT security standards and best practices 
• Leadership experience or willingness to take on a leadership role 

About Delos Cloud: 

Delos Cloud, a start-up founded by SAP, strives to deliver a sovereign cloud platform for the digital transformation of the German public sector. The platform is an essential component for the implementation of the German Administrative Cloud Strategy (DVS) in compliance with all relevant data protection, IT security, and secrecy requirements of the BSI. Delos Cloud is a trusted partner of the federal, state, and local IT service providers and complements their service portfolio. Therefore, you will find exciting and varied tasks in an innovative and meaningful environment. For more information, please visit: www.deloscloud.de 

What we offer:

• A flexible work environment that promotes a healthy balance between personal and professional life 
• Excellent development opportunities 
• Competitive salary and various employee discounts and vouchers 
• Flexible working models such as working from home flexibility as well as time-off models 
• Company car or bike, option to flexible mobility program 
• In the office: free lunch, water, excellent coffee, and opportunities for outdoor sports activities 
• Additionally: Company pension plan, share participation options, working time account, etc.  
• Intense onboarding, incl. personal buddy 
• Our culture of inclusion, focus on health and well-being, and flexible working models help ensure that everyone – regardless of background – feels included and can run at their best.  
• We believe we are made stronger by the unique capabilities and qualities that each person brings to our company, and we invest in our employees to inspire confidence and help everyone realize their full potential.  
• We believe in unleashing all talent and creating a better and more equitable world. 
• Delos Cloud is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to the values of Equal Employment Opportunity and provide accessible accommodations to applicants with physical and/or mental disabilities. 

We win with inclusion

Our culture of inclusion, focus on health and well-being, and flexible working models help ensure that

everyone – regardless of background – feels included and can run at their best. At Delos Cloud, we believe we are made stronger by the unique capabilities and qualities that each person brings to our company, and we invest in our employees to inspire confidence and help everyone realize their full potential. We ultimately believe in unleashing all talent and creating a better and more equitable world.

Delos Cloud is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to the values of Equal Employment Opportunity and provide accessibility accommodations to applicants with physical and/or mental disabilities. If you are interested in applying for employment with Delos Cloud and are in need of accommodation or special assistance to navigate our website or to complete your application, please send an e-mail with your request to Recruiting Operations Team: Careers@sap.com.

For SAP employees: Only permanent roles are eligible for the SAP Employee Referral Program, according to the eligibility rules set in the SAP Referral Policy. Specific conditions may apply for roles in Vocational Training.

Requisition ID: 401527  | Work Area: Information Technology  | Expected Travel: 0 - 10%  | Career Status: Professional  | Employment Type: Regular Full Time   | Additional Locations: #LI-Hybrid
 

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