Software-Design and Development

Technical Writer (Associate/ Specialist) (f/m/d)

We help the world run better

Our company culture is focused on helping our employees enable innovation by building breakthroughs together. How? We focus every day on building the foundation for tomorrow and creating a workplace that embraces differences, values flexibility, and is aligned to our purpose-driven and future-focused work. We offer a highly collaborative, caring team environment with a strong focus on learning and development, recognition for your individual contributions, and a variety of benefit options for you to choose from. Apply now!

What you’ll do:

We are looking for someone who likes to take the initiative and who is passionate about our customers’ experience. Someone who thrives in complex environments and asks the right questions. Someone with a strong developer background to create documentation, tutorials and other user assistance content for SAP AppGyver, a no-code development platform for building sophisticated web and mobile apps. 

Your tasks will include:

  • Creating product documentation, community content, and tutorials, primarily targeted at citizen developers and business process experts 
  • Creating multi-media content, such as graphics and videos, samples and learning content
  • Testing the software you describe
  • Structuring content and selecting distribution channels according to the information needs of your target groups
  • Collaborating with customers and internal stakeholders to constantly improve the quality of your deliverables
  • Acting as an advocate for an intuitive and consistent user experience


What you bring:

  • Practical experience in creating product documentation (preferably in DITA; experience in creating reference documentation and guides/tutorials for libraries/frameworks a plus) 
  • Sound knowledge of and experience in modern full-stack web/mobile app development
  • Experience in creating social media content (for example blogs, tweets, or instructional videos)
  • Excellent communication skills, a passion for people, and for passing on your knowledge to others
  • Fluency in English, Finnish is an advantage        
  • Degree in technical writing, software engineering, or a related profession

We build breakthroughs together

SAP innovations help more than 400,000 customers worldwide work together more efficiently and use business insight more effectively. Originally known for leadership in enterprise resource planning (ERP) software, SAP has evolved to become a market leader in end-to-end business application software and related services for database, analytics, intelligent technologies, and experience management. As a cloud company with 200 million users and more than 100,000 employees worldwide, we are purpose-driven and future-focused, with a highly collaborative team ethic and commitment to personal development. Whether connecting global industries, people, or platforms, we help ensure every challenge gets the solution it deserves. At SAP, we build breakthroughs, together.

We win with inclusion

SAP’s culture of inclusion, focus on health and well-being, and flexible working models help ensure that everyone – regardless of background – feels included and can run at their best. At SAP, we believe we are made stronger by the unique capabilities and qualities that each person brings to our company, and we invest in our employees to inspire confidence and help everyone realize their full potential. We ultimately believe in unleashing all talent and creating a better and more equitable world.
SAP is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to the values of Equal Employment Opportunity and provide accessibility accommodations to applicants with physical and/or mental disabilities. If you are interested in applying for employment with SAP and are in need of accommodation or special assistance to navigate our website or to complete your application, please send an e-mail with your request to Recruiting Operations Team:
For SAP employees: Only permanent roles are eligible for the SAP Employee Referral Program, according to the eligibility rules set in the SAP Referral Policy. Specific conditions may apply for roles in Vocational Training.

Requisition ID: 340468  | Work Area: Software-Design and Development  | Expected Travel: 0 - 10%  | Career Status: Professional  | Employment Type: Regular Full Time   | Additional Locations: Virtual - Germany #LI-Hybrid

Requisition ID:  340468
Posted Date:  Jun 22, 2022
Work Area:  Software-Design and Development
Career Status:  Professional
Employment Type:  Regular Full Time
Expected Travel:  0 - 10%

Walldorf, DE, 69190

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