UX Head of Application Design - S/4HANA Quote-to-Cash and Project Services (m/f/d)

We help the world run better

At SAP, we enable you to bring out your best. Our company culture is focused on collaboration and a shared passion to help the world run better. How? We focus every day on building the foundation for tomorrow and creating a workplace that embraces differences, values flexibility, and is aligned to our purpose-driven and future-focused work. We offer a highly collaborative, caring team environment with a strong focus on learning and development, recognition for your individual contributions, and a variety of benefit options for you to choose from.

What you'll do
As UX Head of Application Design for S/4HANA Quote-to-Cash and Project Services (m/f/d) you will report to the Head of Application Design for Cloud ERP. You will lead multiple teams of user experience product designers.

Key responsibilities include:

• Be a strong influencer and promoter of extra-ordinary user and customer experience for your product area.
• Build a highly motivated user experience design team with focus on service centric products (including, but not limited to project services for professional services and Quote to Cash with sales and billing).
• Together with your teams, support the SAP S/4HANA Cloud, public edition's strategic direction and growth ambitions.
• Coach your senior user experience leads and experts in living and breathing a cloud-mindset, product-led growth, and a strong business acumen.
• Take ownership of user pains points and - together with your team and their peers in engineering and product management - turn them into product solutions. Guide and coach your teams from problem definition through experimentation to delivery and measuring success.
• Engage with stakeholders at all stages of the product lifecycle to ensure we are solving the right problems and building products our customers adopt and like.

What you bring

• 10+ years of relevant work experience in the software industry preferably in User Experience Design
• 2+ years of management experience leading a team of designers / researchers
• Excellent people management & leadership skills and ability to withstand high pressure from internal and external stakeholders
• Effectively relate to multicultural teams
• Self-motivated and results-driven, with demonstrable success in previous positions
• Expertise in one or multiple of the core topics of service centric ERP mentioned above would be advantageous
• Fluent or near-native English language skills
• Fluent in German is a plus

Meet your team
The mission of the Cloud ERP User Experience team is to grow SAP's core business as a market leader in Cloud ERP. Our focus is to deliver an extra-ordinary user and customer experience driving adoption and satisfaction. We work hand-in-hand with our peers in engineering and product management.

Bring out your best

SAP innovations help more than four hundred thousand customers worldwide work together more efficiently and use business insight more effectively. Originally known for leadership in enterprise resource planning (ERP) software, SAP has evolved to become a market leader in end-to-end business application software and related services for database, analytics, intelligent technologies, and experience management. As a cloud company with two hundred million users and more than one hundred thousand employees worldwide, we are purpose-driven and future-focused, with a highly collaborative team ethic and commitment to personal development. Whether connecting global industries, people, or platforms, we help ensure every challenge gets the solution it deserves. At SAP, you can bring out your best.

We are ethical and compliant

Our leadership credo: Do what’s right. Make SAP better for generations to come. We believe that great leadership extends far beyond the mere pursuit of business goals. We value and foster leadership that is driven with purpose and integrity. Our leaders are role models who uphold SAP’s values and shape SAP’s culture of integrity, by demonstrating and championing ethical and compliant behavior towards all stakeholders.

We win with inclusion

SAP’s culture of inclusion, focus on health and well-being, and flexible working models help ensure that everyone – regardless of background – feels included and can run at their best. At SAP, we believe we are made stronger by the unique capabilities and qualities that each person brings to our company, and we invest in our employees to inspire confidence and help everyone realize their full potential. We ultimately believe in unleashing all talent and creating a better and more equitable world.
SAP is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to the values of Equal Employment Opportunity and provide accessibility accommodations to applicants with physical and/or mental disabilities. If you are interested in applying for employment with SAP and are in need of accommodation or special assistance to navigate our website or to complete your application, please send an e-mail with your request to Recruiting Operations Team: Careers@sap.com
For SAP employees: Only permanent roles are eligible for the SAP Employee Referral Program, according to the eligibility rules set in the SAP Referral Policy. Specific conditions may apply for roles in Vocational Training.

EOE AA M/F/Vet/Disability:

Qualified applicants will receive consideration for employment without regard to their age, race, religion, national origin, ethnicity, age, gender (including pregnancy, childbirth, et al), sexual orientation, gender identity or expression, protected veteran status, or disability.
Successful candidates might be required to undergo a background verification with an external vendor.

Requisition ID: 410350  | Work Area: Software-Design and Development  | Expected Travel: 0 - 20%  | Career Status: Management  |