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Working Student (f/m/d) - Documentation & Knowledge Management for SAP CX Solution Experience

What we offer

Our company culture is focused on helping our employees enable innovation by building breakthroughs together. How? We focus every day on building the foundation for tomorrow and creating a workplace that embraces differences, values flexibility, and is aligned to our purpose-driven and future-focused work. We offer a highly collaborative, caring team environment with a strong focus on learning and development, recognition for your individual contributions, and a variety of benefit options for you to choose from. Apply now!


About the team

At SAP Customer Experience, which is the strategic business for SAP, we enable our customers to deliver consistent, contextual, and relevant experiences to their customers regardless of channel or device throughout the entire customer journey and we connect the back office to the front office, the demand to the supply chain.

SAP CX Solution Experience is an integral part of the SAP CX Presales organization. Our team provides innovative and integrated demo solutions to support our field teams to showcase the SAP Customer Experience Portfolio to customers and prospects, globally. Our team in Walldorf, Germany collaborates virtually across the CX Solution Experience team to develop prototypes and demos. The solutions provided are delivered by field and management to showcase to customers and prospects, as well as at customer events and conferences, where SAP presents newest solutions to existing and potential future customers. To enable the field to run their demos in our environment, we deliver high-quality demo scripts, videos and documentation, as well as internal communications to our stakeholders via SAP Jam. We are looking for passionate, high-energy, self–directed individuals with strong written and spoken English skills to join our content team to make a difference!


The role

You will be part of a passionate, international Team that is closely bridged with Development Teams to first-hand touch and implement products. At the same time, you will be working closely together with experienced field teams to translate real world customer requirements into demo build and implementation experience.

As part of the team, your responsibilities will include:

  • Creation of videos on solutions and tools delivered to the field
  • Creation of visuals to be used for demo assets and communications
  • Development and design of presentations as well as working materials
  • Support of task distribution and reporting within the content team
  • Close collaboration with the Program Management Office (PMO) to streamline activities
  • Development of demo scripts and documentations by working closely together with our Demo Engineers
  • Test of demo environments and feedback to the demo build team to ensure high quality of delivered solutions
  • Design and maintenance of internal collaboration channels like SAP Jam and MS Teams 


Role requirements

  • You are a currently enrolled student at a university or a university of applied sciences
  • Preferred fields of study: Economics, Business Administration, Marketing, Management, Communication, Translation, Design
  • Language: Fluent in English, German preferred – speaking and writing
  • Tools: Advanced Knowledge of MS Office Package (PowerPoint, Excel, Word etc.), knowledge in Photoshop of advantage, first experience with basic video editing is a plus
  • Willingness and ability to understand and master new technologies quickly
  • Strategic thinking
  • Strong communication skills
  • Ability to communicate & collaborate in virtual teams
  • Additional soft skills: Enthusiastic, open-minded, result-oriented, communicative, self-driven, reliable. Mission possible thinking. Delivery commitment & going last mile
  • Your availability should be at least two semesters, working part time 16 to 20 hours/week


Then YOU are the right candidate for this position. We are looking forward to your application and getting to know you.


Your set of application documents should contain a cover letter, a resume in table form, school leaving certificates, certificate of enrollment, current university transcript of records, copies of any academic degrees already earned, and if available, references from former employers (including internships). Please also describe your experience and skills in foreign languages and computer programs / programming languages.


#Workingstudent #Werkstudent #Germany #Deutschland #Student


We are SAP

SAP innovations help more than 400,000 customers worldwide work together more efficiently and use business insight more effectively. Originally known for leadership in enterprise resource planning (ERP) software, SAP has evolved to become a market leader in end-to-end business application software and related services for database, analytics, intelligent technologies, and experience management. As a cloud company with 200 million users and more than 100,000 employees worldwide, we are purpose-driven and future-focused, with a highly collaborative team ethic and commitment to personal development. Whether connecting global industries, people, or platforms, we help ensure every challenge gets the solution it deserves. At SAP, we build breakthroughs, together.


Our inclusion promise

SAP’s culture of inclusion, focus on health and well-being, and flexible working models help ensure that everyone – regardless of background – feels included and can run at their best. At SAP, we believe we are made stronger by the unique capabilities and qualities that each person brings to our company, and we invest in our employees to inspire confidence and help everyone realize their full potential. We ultimately believe in unleashing all talent and creating a better and more equitable world.

SAP is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to the values of Equal Employment Opportunity and provide accessibility accommodations to applicants with physical and/or mental disabilities. If you are interested in applying for employment with SAP and are in need of accommodation or special assistance to navigate our website or to complete your application, please send an e-mail with your request to Recruiting Operations Team: Americas: Careers.NorthAmerica@sap.com or Careers.LatinAmerica@sap.com, APJ: Careers.APJ@sap.com, EMEA: Careers@sap.com.


EOE AA M/F/Vet/Disability
Qualified applicants will receive consideration for employment without regard to their age, race, religion, national origin, ethnicity, age, gender (including pregnancy, childbirth, et al), sexual orientation, gender identity or expression, protected veteran status, or disability.

Successful candidates might be required to undergo a background verification with an external vendor.


Requisition ID:309003 | Work Area: Presales | Expected Travel: 0 - 10% | Career Status: Student | Employment Type: Limited Part Time  | Additional Locations: 

Working Student (f/m/d) - Documentation & Knowledge Management for SAP CX Solution Experience

Facility:  309003
Posted Date:  Oct 22, 2021
Work Area:  Presales
Career Status:  Student
Employment Type:  Limited Part Time
Expected Travel:  0 - 10%

Walldorf, DE, 69190

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