Working Student (f/m/d) - SAP Business Technology Platform Customer Success Management Programs

We help the world run better

At SAP, we enable you to bring out your best. Our company culture is focused on collaboration and a shared passion to help the world run better. How? We focus every day on building the foundation for tomorrow and creating a workplace that embraces differences, values flexibility, and is aligned to our purpose-driven and future-focused work. We offer a highly collaborative, caring team environment with a strong focus on learning and development, recognition for your individual contributions, and a variety of benefit options for you to choose from. 

What you'll do

The student (f/m/d) will work closely with the Regional Vice President for Business Technology Platform (BTP) Middle-and-Eastern Europe Customer Management to run and operate strategic Programs and operate regular tasks:

• Support Demand Generation for additional Adoption and Consumption
• Help segment our customer base for optimal targeting
• Operate regular Cadence such as Forecasting

These topics suit both for a praxis report or a thesis. Just contact us to see if your needs fit!

With your efforts, we want to better handle our constantly growing customer base to provide a meaningful path to more Adoption and Consumption.

What you bring

• Master Student (f/m/d) at a university or a university of applied sciences
• Preferred fields of study: Business Informatics, Information Technology
• Computer skills: Microsoft Office, esp. Excel, SAP Analytics Cloud or similar Analytics Tooling experience, Programming Skills as a plus
• Language skills: Fluent in German and English, other Central & Eastern European languages as a plus
• Soft skills: Open minded, good communication skills, team player, creative
• Daily presence in our offices in Walldorf or Frankfurt is required

Meet your team

Our MEE Customer Success Management team for Business Technology Platform (BTP) works with our customers post sales to help drive adoption, consumption, and expansion.
Our Engagement Journey follows the “Future Ready Enterprise” Engagement Model and typically starts right after the Sales Deal closure. Based on the expected customer growth potential, we´re determining whether to engage in a High-Touch or Digital Mode, starting a continuous Engagement Process with the customer. Our Consumption Demand Generation Programs help our engagement practices to deliver the best possible value to our clients and help us grow Business with our clients most effectively. 
Our Team has been equipped with SAP Business-Technology-Platform Experts from various areas, e.g. Sales, Pre-Sales, Development and Consulting. The importance of the recurring business keeps growing and our mission has been expanded over time to become a truly business critical function.

Now we need YOU to setup for success in 2025!

Your set of application documents should contain a cover letter, a resume in table form, school leaving certificates, certificate of enrollment, current university transcript of records, copies of any academic degrees already earned, and if available, references from former employers (including internships). Please also describe your experience and skills in foreign languages and computer programs / programming languages.

This is a SAP global, strategic, paid working student position that provides students with opportunities to find purpose in their careers.

#Workingstudent #Werkstudent #Germany #Deutschland #Student #LIHybrid #SAPGermanStudentsCareers

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Bring out your best

SAP innovations help more than four hundred thousand customers worldwide work together more efficiently and use business insight more effectively. Originally known for leadership in enterprise resource planning (ERP) software, SAP has evolved to become a market leader in end-to-end business application software and related services for database, analytics, intelligent technologies, and experience management. As a cloud company with two hundred million users and more than one hundred thousand employees worldwide, we are purpose-driven and future-focused, with a highly collaborative team ethic and commitment to personal development. Whether connecting global industries, people, or platforms, we help ensure every challenge gets the solution it deserves. At SAP, you can bring out your best.  

We win with inclusion

SAP’s culture of inclusion, focus on health and well-being, and flexible working models help ensure that everyone – regardless of background – feels included and can run at their best. At SAP, we believe we are made stronger by the unique capabilities and qualities that each person brings to our company, and we invest in our employees to inspire confidence and help everyone realize their full potential. We ultimately believe in unleashing all talent and creating a better and more equitable world.
SAP is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to the values of Equal Employment Opportunity and provide accessibility accommodations to applicants with physical and/or mental disabilities. If you are interested in applying for employment with SAP and are in need of accommodation or special assistance to navigate our website or to complete your application, please send an e-mail with your request to Recruiting Operations Team: Careers@sap.com.
For SAP employees: Only permanent roles are eligible for the SAP Employee Referral Program, according to the eligibility rules set in the SAP Referral Policy. Specific conditions may apply for roles in Vocational Training.

Requisition ID: 421219  | Work Area: Sales  | Expected Travel: 0 - 10%  | Career Status: Student  | Employment Type: Limited Full Time   | Additional Locations: #LI-Hybrid