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Product Expert: Strategy Management - SAP SuccessFactors Framework Tech Area Job

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Date: Jun 13, 2019

City: Walldorf/St. Leon-Rot, BW, DE

Company: SAP

Requisition ID: 215199
Work Area: Solution and Product Management
Location: Walldorf/St. Leon-Rot
Expected Travel: 0 - 10%
Career Status: Professional
Employment Type: Regular Full Time


SAP started in 1972 as a team of five colleagues with a desire to do something new. Together, they changed enterprise software and reinvented how business was done. Today, as a market leader in enterprise application software, we remain true to our roots. That’s why we engineer solutions to fuel innovation, foster equality and spread opportunity for our employees and customers across borders and cultures.

SAP values the entrepreneurial spirit, fostering creativity and building lasting relationships with our employees. We know that a diverse and inclusive workforce keeps us competitive and provides opportunities for all. We believe that together we can transform industries, grow economics, lift up societies and sustain our environment. Because it’s the best-run businesses that make the world run better and improve people’s lives.


At SAP SuccessFactors we have started a Human Revolution.  Using the latest technology, we are unlocking human potential and transforming our customer’s workforces in ways they never imagined.  We are digitally transforming their businesses into the next generation of intelligent enterprises.  Because people are at the heart of every business transformation and people are the heart of our business.  The SAP SuccessFactors product suite spans core human resources and payroll, analytics-based hiring and customized onboarding, continuous performance management, intelligent succession and more.  We operate the largest HCM Cloud in the world, supporting over 120 million users with over a billion transactions for customers across 26 industries in over 90 countries.  Our co-located agile teams have end-to-end ownership of product, design, development, release, user assistance, and cloud operations capabilities.  We are looking for the best talent to join our team and deliver continuous innovations in the cloud, while bringing purpose to their lives and more meaning to their work.  Join us today and become a part of the Human Revolution.

SAP SuccessFactors is a leader in enterprise cloud applications for HR, with thousands of organizations using our SaaS solutions to empower their employees to be their best.  We are looking for product strategy managers to set the strategic direction for product areas based on industry research and the insight gained from constant interactions with customers and prospects.

The Role

As a Product Strategy Manager, you will be responsible for defining overall direction for Framework product area.  You will build an understanding and strong empathy for our customers through frequent interactions, including a regular advisory panel you will run.  Customer research, knowledge of best practices in a product domain, knowledge of the competition, the market and our technology and products will drive your opinions on product direction and roadmap.  Your insights will be invaluable to product managers and development.  
You will research requirements and product gaps for future projects so more is understood up front by the product team when planning and executing on releases.  As the internal voice of the customer, product managers and development often come to you to get a better understanding of requirements.  You will partner closely with product managers to bridge the gap between business requirements and feature design; this includes creating epics together.  You will also help set priorities and justify product investments.  Additionally, it’s important for you to be a connector across the organization to know what other applications teams are doing and find areas where best practices can be adopted or where separate projects can be aligned.
Evangelize the product vision and roadmap internally and externally through webinars, in-person presentations and sessions at conferences.  Marketing will benefit from your product and strategic insight as you work together on positioning.  Sales will benefit from your ability to communicate product vision to prospects and speak from a position of authority when discussing current product capabilities.
The team is responsible for suite-wide tools & technology with goals for horizontal adoption of tools and frameworks across SuccessFactors applications in partnership with SAP technologies SAP Cloud Platform etc.; HANA as the data management platform to re-think how we fundamentally develop applications; Service Excellence with a goal to provide an always on always available Cloud Service and provide a self-service, automated & guided Administration experience while relooking at cost to cloud.

Role Requirements
•    Experience as a SaaS product manager, has shipped product
•    Eagerness to learn or existing knowledge in the product area domain (e.g. of SuccessFactors frameworks and SAP technologies like Cloud Platform, HANA and SuccessFactors Applications)
•    Ability to synthesize requirements heard from many customers as well as market information to help build out a robust roadmap with an understanding of tradeoffs.
•    Excellent communication skills, written and verbal as well as a knack for giving presentations (English / German)
•    Willing to roll your hands up, become a product expert and support product managers and the Scrum team to do whatever is needed to deliver product on time with quality as they drive development
•    Ability to recognize opportunities for teams to be more efficient and find ways for the various groups across the company to better align around strategic goals



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