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Technical Writer and User Assistance Developer Associate Job

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Date: Jun 14, 2019

City: Walldorf/St. Leon-Rot, BW, DE

Company: SAP

Requisition ID: 214711
Work Area: Software-Design and Development
Location: Walldorf/St. Leon-Rot
Expected Travel: 0 - 10%
Career Status: Graduate
Employment Type: Regular Full Time


SAP started in 1972 as a team of five colleagues with a desire to do something new. Together, they changed enterprise software and reinvented how business was done. Today, as a market leader in enterprise application software, we remain true to our roots. That’s why we engineer solutions to fuel innovation, foster equality and spread opportunity for our employees and customers across borders and cultures.

SAP values the entrepreneurial spirit, fostering creativity and building lasting relationships with our employees. We know that a diverse and inclusive workforce keeps us competitive and provides opportunities for all. We believe that together we can transform industries, grow economics, lift up societies and sustain our environment. Because it’s the best-run businesses that make the world run better and improve people’s lives.

Our team’s goal is to provide innovative user assistance for our SAP Cloud Platform customers.
Ask yourself: Are you someone who sees and actively seeks to understand the full picture?
Do you have a track-record of asking the right questions and finding the best person to approach for specific topics? Do you thrive in complex environments and can juggle multiple assignments under tight deadlines?
If yes, this is the job for you.
We are looking for someone who likes to take the initiative and who is passionate about delivering innovation to our customers.
After an initial on-the-job training, your tasks will include:

  • Creating product documentation, community content, tutorials, graphics, API references, and videos primarily targeted at developers and administrators
  • Testing the software you describe
  • Creating code samples and learning content
  • Structuring content and selecting distribution channels according to the information needs of your target groups
  • Collaborating with customers and internal stakeholders to constantly improve the quality of your deliverables

Required skills:

  • Practical experience in creating product documentation (preferably in DITA)
  • Sound knowledge of and experience in application development (preferred languages Java or JavaScript)
  • Experience in creating social media content (for example blogs, tweets, or YouTube videos)
  • Excellent communication skills, a passion for people and for passing on your knowledge to others
  • Fluency in English and German  
  • Degree in engineering, technical writing or a related profession


  • 1+ years in a related field
  • Graduates welcome



Success is what you make it. At SAP, we help you make it your own.

A career at SAP can open many doors for you. If you’re searching for a company that’s dedicated to your ideas and individual growth, recognizes you for your unique contributions, fills you with a strong sense of purpose, and provides a fun, flexible and inclusive work environment – apply now.

To harness the power of innovation, SAP invests in the development of its diverse employees. We aspire to leverage the qualities and appreciate the unique competencies that each person brings to the company.

SAP is committed to the principles of Equal Employment Opportunity and to providing reasonable accommodations to applicants with physical and/or mental disabilities. If you are in need of accommodation or special assistance to navigate our website or to complete your application, please send an e-mail with your request to Recruiting Operations Team (Americas: or, APJ:, EMEA:

Successful candidates might be required to undergo a background verification with an external vendor.

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