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Working Student or Thesis Student: User Assistance - Creating Text and Visuals Job

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Date: Jun 19, 2019

City: Walldorf/St. Leon-Rot, BW, DE

Company: SAP

Requisition ID: 218485
Work Area: Software-User Experience
Location: Walldorf/St. Leon-Rot
Expected Travel: 0 - 10%
Career Status: Student
Employment Type: Limited Part Time

COMPANY DESCRIPTION

SAP started in 1972 as a team of five colleagues with a desire to do something new. Together, they changed enterprise software and reinvented how business was done. Today, as a market leader in enterprise application software, we remain true to our roots. That’s why we engineer solutions to fuel innovation, foster equality and spread opportunity for our employees and customers across borders and cultures.

SAP values the entrepreneurial spirit, fostering creativity and building lasting relationships with our employees. We know that a diverse and inclusive workforce keeps us competitive and provides opportunities for all. We believe that together we can transform industries, grow economics, lift up societies and sustain our environment. Because it’s the best-run businesses that make the world run better and improve people’s lives.

PURPOSE AND OBJECTIVES

SAP is an industry thought leader in user assistance (UA), providing help to the users of software when they need it.

We are looking for a talented and motivated student to support our user assistance cross team for consumer industries. Our team is responsible for the user assistance deliverables for the retail industry solutions such as the end user documentation, guides for IT experts, user interface texts and context-sensitive help. We work closely together with the development teams.

You will learn about the role of technical writers in agile development teams and will also support user assistance activities such as writing and proofreading documentation.

EXPECTATIONS AND TASKS

  • Work together with authors and translators on improving the overall user experience of our documentation deliverables for different retail cloud solutions
  • Support documentation tasks such as proofreading documentation and user interface texts and user research

EDUCATION AND QUALIFICATIONS / SKILLS AND COMPETENCIES

  • Student at a university or a university of applied sciences
  • Preferred fields of study: no specific field of study is required          
  • Computer skills:
    • Very good MS PowerPoint skills
    • Experience in working with documentation tools or a CMS is an advantage   
  • Language skills: Excellent command of English (both written and spoken)    
  • Soft skills: Good communication and teamwork skills     
  • Others: Desire to learn about new technologies and to think out of the box      

Your set of application documents should contain a cover letter, a resume in table form, school leaving certificates, certificate of enrollment, current university transcript of records, copies of any academic degrees already earned, and if available, references from former employers (including internships). Please describe as well your experience and skills in foreign languages and computer programs / programming languages.

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WHAT YOU GET FROM US

Success is what you make it. At SAP, we help you make it your own.

A career at SAP can open many doors for you. If you’re searching for a company that’s dedicated to your ideas and individual growth, recognizes you for your unique contributions, fills you with a strong sense of purpose, and provides a fun, flexible and inclusive work environment – apply now.

SAP'S DIVERSITY COMMITMENT
To harness the power of innovation, SAP invests in the development of its diverse employees. We aspire to leverage the qualities and appreciate the unique competencies that each person brings to the company.

SAP is committed to the principles of Equal Employment Opportunity and to providing reasonable accommodations to applicants with physical and/or mental disabilities. If you are in need of accommodation or special assistance to navigate our website or to complete your application, please send an e-mail with your request to Recruiting Operations Team (Americas: Careers.NorthAmerica@sap.com or Careers.LatinAmerica@sap.com, APJ: Careers.APJ@sap.com, EMEA: Careers@sap.com).

Successful candidates might be required to undergo a background verification with an external vendor.


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