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Senior Solution Sales Executive - Customer Experience (CX) - Poland

What we offer

Our company culture is focused on helping our employees enable innovation by building breakthroughs together. How? We focus every day on building the foundation for tomorrow and creating a workplace that embraces differences, values flexibility, and is aligned to our purpose-driven and future-focused work. We offer a highly collaborative, caring team environment with a strong focus on learning and development, recognition for your individual contributions, and a variety of benefit options for you to choose from. Apply now!



Key Areas of Responsibility and Tasks
The CX Solution Sales Executive is responsible for focusing on sales engagements for our SAP Customer Experience portfolio in mixture of hi-touch sales and partner sales. Our SAP CX portfolio consists of

  • SAP Marketing Cloud
  • SAP Commerce Cloud
  • SAP Customer Data Cloud
  • SAP Sales Cloud
  • SAP Service Cloud 

The CX Sales Executive is specialized on the SAP CX Cloud portfolio in Poland; he/she is working in tight cooperation with the Channel Managers and Key Account Managers (KAMs) to actively promote and sell our CX solutions.

The CX Sales Executive covers opportunities in partner- / SAP-accounts in Poland. The objective is to sell software coach the partner-sales teams on building a productive pipeline as well as maximizing the revenue via active engagements on selected opportunities.
Main Responsibilities:

  • Solution/ Industry specialized Business Development
  • Actively identifies opportunities through customer visits and partnering with key decision makers on the customer side for further growth in the territory and becomes active, in collaboration with other GPO sales areas (Channel Managers, etc.).
  • Drives deal closure by inserting him-/herself in relevant opportunities of partners assigned. Balances his direct / indirect activities in order to maximize the revenue in the territory assigned
  • Aligns with Channel Managers on Partner Business Planning for the territory covered
  • Supports the creation, monitoring and review of Business Development activities around his/her solution- or industry- specialization area. Defines innovative approaches to generate business and executes either directly or via the team together with manager/expert. Supports implementation of core strategies and actions to ensure KPI/revenue achievement
  • Assists in coaching partner sales reps to interact with prospects in large or complex SW deals in his area of solution / industry expertise in order to position the value of the respective SW or industry solution as supported by ROI, business case development, references, and supporting analyst data. Helps to ensure a high conversion rate from pipeline to deal closure, shortening of the sales process and improvement of win rate in order to achieve real volume business. Be familiar with the competition with their assigned industry and/or geography. Understand competitive threats (e.g., how to beat the competition).
  • Supports the enablement of the partners Sales and PreSales resources to independently drive business with the following resources: 
  1.      Partner demand generation plan to build a business pipeline
  2.      partner competency plan to ensure partner resources are trained on the latest solution and sales content,
  3.      partner resource utilization plan so partners have full access to and are utilizing SAP tools and methodologies
  4.      presales coaching plan for existing and new partners
  • Monitoring the effective and appropriate use of SAP assets (i.e., Presales) by partners.
  • Reporting on sales progress throughout the year; identification of deviations from plans agreed and actively engaging in measures to deliver goals agreed to.

Account and Customer Relationship Management and Cloud Subscription Revenue.

  • Sales strategies - Develops effective and specific account / target group / industry plans to ensure revenue target delivery and sustainable growth. Develop relationships in new and existing customers and leverage to drive strategy through organization.
  • Trusted advisor - Establishes relationships based on knowledge of customer requirements and commitment to value (value of counsel and expertise, value of solutions, value of implementation expertise, TCO).  Builds a foundation on which to harvest future business opportunities and accurate account information and coaching.
  • Business Planning – Participate in the development and delivery of comprehensive business plan to address customer and prospects priorities and pain points.  Understand volume business benchmarking and ROI data and how they support the customer’s decision process. Work with Sales and volume business leadership to deploy tools effectively.
  • Advance and close sales opportunities - through the successful execution of the sales strategy and roadmap. Collaborate with and support sales management on negotiation of close strategy and contracting.


  • Minimum 5 years experience in sales & indirect sales
  • Channel Sales Experience
  • Software Sales Experience that includes selling software applications or SaaS
  • Proven track record in target achievement


  • Profound knowledge in one or in several solution areas such as e.g. Cloud CRM, Commerce, Marketing or in a certain industry
  • Understanding the dynamics of selling Cloud products / Services
  • Local market knowledge and understanding
  • Business level English
  • Native Polish
  • Bachelor’s degree in related fields
  • Strong Teamwork & Collaboration
  • Strong negotiation skills and ability to handle complex opportunities




We are SAP

SAP innovations help more than 400,000 customers worldwide work together more efficiently and use business insight more effectively. Originally known for leadership in enterprise resource planning (ERP) software, SAP has evolved to become a market leader in end-to-end business application software and related services for database, analytics, intelligent technologies, and experience management. As a cloud company with 200 million users and more than 100,000 employees worldwide, we are purpose-driven and future-focused, with a highly collaborative team ethic and commitment to personal development. Whether connecting global industries, people, or platforms, we help ensure every challenge gets the solution it deserves. At SAP, we build breakthroughs, together.


Our inclusion promise

SAP’s culture of inclusion, focus on health and well-being, and flexible working models help ensure that everyone – regardless of background – feels included and can run at their best. At SAP, we believe we are made stronger by the unique capabilities and qualities that each person brings to our company, and we invest in our employees to inspire confidence and help everyone realize their full potential. We ultimately believe in unleashing all talent and creating a better and more equitable world.


SAP is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to the values of Equal Employment Opportunity and provide accessibility accommodations to applicants with physical and/or mental disabilities. If you are interested in applying for employment with SAP and are in need of accommodation or special assistance to navigate our website or to complete your application, please send an e-mail with your request to Recruiting Operations Team: Americas: Careers.NorthAmerica@sap.com or Careers.LatinAmerica@sap.com, APJ: Careers.APJ@sap.com, EMEA: Careers@sap.com.


EOE AA M/F/Vet/Disability:

Qualified applicants will receive consideration for employment without regard to their age, race, religion, national origin, ethnicity, age, gender (including pregnancy, childbirth, et al), sexual orientation, gender identity or expression, protected veteran status, or disability.

Successful candidates might be required to undergo a background verification with an external vendor.

 Requisition ID:317781 | Work Area: Sales | Expected Travel: 0 - 50% | Career Status: Professional | Employment Type: Regular Full Time  | Additional Locations: 

Senior Solution Sales Executive - Customer Experience (CX) - Poland

Facility:  317781
Posted Date:  Dec 28, 2021
Work Area:  Sales
Career Status:  Professional
Employment Type:  Regular Full Time
Expected Travel:  0 - 50%

Warsaw, PL, 02-675

Job Segment: Sales Management, ERP, Business Development, Software Sales, Sales, Technology