Scrum Master

We help the world run better

Our company culture is focused on helping our employees enable innovation by building breakthroughs together. How? We focus every day on building the foundation for tomorrow and creating a workplace that embraces differences, values flexibility, and is aligned to our purpose-driven and future-focused work. We offer a highly collaborative, caring team environment with a strong focus on learning and development, recognition for your individual contributions, and a variety of benefit options for you to choose from. Apply now!

About Corporate Processes & Information Technology organization (CPIT)

The Corporate Processes & Information Technology organization (CPIT)is responsible for evolving SAP’s IT strategy and executing on it. We are applying our expertise in technology and business processes by driving the internal adoption of standard applications that support end-users in the execution and re-engineering of their processes in all lines of business, always putting a strong focus on end-user centricity. It is our objective to accelerate co-innovation with development and extend the use of SAP standard products within SAP, shifting the focus from maintaining a heavily customized environment to optimizing our processes on top of standard services.

By combining technological understanding with business know how and using our own innovative solutions as earliest adopter, we ensure zero distance between business and technology and act as ultimate proof point in SAP’s transition to a cloud company.
Within the CPIT, the Customer & Partner unit is responsible for both, laying the E2E foundation across all Customer & Partner units as well as enabling continuous integration of SAP’s acquired cloud lines of business.

A Scrum Master in SAP IT

As a Scrum Master, you are responsible for ensuring your Teams are infinitely transparent with each other in all they do, fostering Team collaboration and support and promoting regular End-User engagement and demos with key stakeholders.

You are the glue that bonds the Team. You focus on helping them become their best by fostering a supportive and safe environment for them to grow. You exhibit and embody Agile values and closely work with your Team individually and together to understand how they work best and what they need to thrive.

You think beyond the typical “mechanics of Agile” and inherently understand the reasons for our ways of working. You are a motivator for Agile and can get people excited about why we do what we do.

Your Role

• Facilitate all scrum ceremonies for an international development team, but don’t just facilitate, understand and act on observed Team dynamics
• Enable retrospective sessions and advocate for proactivity, communication, and decision-making, ensure actions are visible and worked on, excite the team on the topic of continuous improvement
• Hold regular 1:1’s with your Team to understand their needs and support their growth
• Drive your Teams continued growth in Agile practices (and ideally DevOps)
• Coach Team members in Agile ways of working and Scrum delivery
• Make visible and remove impediments/blockers as they arise
• Identify and make risks visible and work with Team plan mitigation activities
• Understand resourcing needs of the Team and encourage knowledge sharing to support Team cross-functionality and build redundancy
• Support your Product Owner in providing transparency to Product progression against their roadmap/PI plan and help them actively manage stakeholder expectations
• Work with your Product Manager and Release Train Engineer (RTE) to ensure dependencies to other Teams are made transparent and planned for in a manner that meets your PO’s plan
• Partner with your PO & Solution Architect to ensure the technical roadmap is laid out to support your product needs well in advance of when you need it
• Advocating and making space for innovation, collaboration, and growth

Role Requirements

• Academic degree in Information Technology or Software Engineering preferred
• Deep experience-based knowledge of Scrum
• Understanding of DevOps concepts
• Working knowledge of Jira
• Positive attitude and a customer-centric attitude  
• Good interpersonal skills enabling seamless collaboration on all levels of execution 
• Coaching and expectation management
• Empowered and accountable at the same time 

• Fluency in English is mandatory
• Nice to have: Scaled Agile frameworks (SAFe)

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We build breakthroughs together

SAP innovations help more than 400,000 customers worldwide work together more efficiently and use business insight more effectively. Originally known for leadership in enterprise resource planning (ERP) software, SAP has evolved to become a market leader in end-to-end business application software and related services for database, analytics, intelligent technologies, and experience management. As a cloud company with 200 million users and more than 100,000 employees worldwide, we are purpose-driven and future-focused, with a highly collaborative team ethic and commitment to personal development. Whether connecting global industries, people, or platforms, we help ensure every challenge gets the solution it deserves. At SAP, we build breakthroughs, together.

We win with inclusion

SAP’s culture of inclusion, focus on health and well-being, and flexible working models help ensure that everyone – regardless of background – feels included and can run at their best. At SAP, we believe we are made stronger by the unique capabilities and qualities that each person brings to our company, and we invest in our employees to inspire confidence and help everyone realize their full potential. We ultimately believe in unleashing all talent and creating a better and more equitable world.
SAP is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to the values of Equal Employment Opportunity and provide accessibility accommodations to applicants with physical and/or mental disabilities. If you are interested in applying for employment with SAP and are in need of accommodation or special assistance to navigate our website or to complete your application, please send an e-mail with your request to Recruiting Operations Team: Careers@sap.com
For SAP employees: Only permanent roles are eligible for the SAP Employee Referral Program, according to the eligibility rules set in the SAP Referral Policy. Specific conditions may apply for roles in Vocational Training.

EOE AA M/F/Vet/Disability:

Qualified applicants will receive consideration for employment without regard to their age, race, religion, national origin, ethnicity, age, gender (including pregnancy, childbirth, et al), sexual orientation, gender identity or expression, protected veteran status, or disability.
Successful candidates might be required to undergo a background verification with an external vendor.

Requisition ID: 385330  | Work Area: Information Technology  | Expected Travel: 0 - 10%  | Career Status: Professional  | Employment Type: Regular Full Time   | Additional Locations: #LI-Hybrid.