BOBJ & Java IT Technology Senior/Expert Consultant (f/m/d): Enterprise Cloud Services

We help the world run better

At SAP, we enable you to bring out your best. Our company culture is focused on collaboration and a shared passion to help the world run better. How? We focus every day on building the foundation for tomorrow and creating a workplace that embraces differences, values flexibility, and is aligned to our purpose-driven and future-focused work. We offer a highly collaborative, caring team environment with a strong focus on learning and development, recognition for your individual contributions, and a variety of benefit options for you to choose from. 

What you'll do

We are looking for an experienced IT Technology Senior/Expert Consultant (f/m/d) with a passion to optimize BOBJ & Java systems to our customers. This includes developing automation of cloud deployment and operations as well as co-innovating with customers and other SAP teams to setup first time builds of new SAP solutions in the ECS portfolio.  

As BOBJ & Java IT Technology Senior/Expert Consultant (f/m/d), you will 

• Be responsible for optimizing and improving BOBJ & Java systems
• Lead and execute first-time builds of BOBJ & Java systems for new solutions in the ECS portfolio as a combination of hands-on work and coaching of more junior colleagues
• Support troubleshooting of exceptional cases in a 3rd level support role.
• Create knowledge transfer and technical documentation, including technical operational concepts, process flows, and guidelines will also be part of your role
• Collaborate and aligning new concepts with international teams from within the organization and outside to ensure excellent customer satisfaction

This  role can include having to work on weekends or on-call

What you bring

• 8+ years of experience in a similar role
• Hands-on administration and installation experience with SAP Business Objects software such as SAP Business Intelligence (BI) and SAP Data Services
• Experience with Linux and Windows operating BOBJ & Java systems
• Capacity to continuously acquire new knowledge in an independent, proactive way
• Communication with customers on technical and operations topics, ability to handle escalated customer cases.
• Cloud and Customer Mindset and previous experience in Cloud Operations or Support organizations for private cloud or public cloud offerings
• Very good English language skills
• Willingness to work on weekends and on-call

About the team 

The ECS Delivery Technical Operations teams run the HANA Enterprise Cloud and are responsible for the operation of OS, Databases and Applications as well as to provide 24/7 support for our customers. Within this organization, the Applications Technical Area is responsible to define strategies to maintain the lifecycle of the applications, to ensure readiness of operational processes for our service teams and to provide hands-on support in escalated or complex cases. Most importantly our team members are an essential part of the ECS Outage Response teams, providing 24/7 support follow the sun from our locations in APJ, EMEA and North America.

As a technical area we are covering those tasks across all service aspects like system build, monitoring & alerting, incident & problem management updates/upgrades, configuration changes etc. and act as a bridge to other teams in ECS like portfolio planning, service engineering, security.
 

#SAPECSCareers

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Bring out your best

SAP innovations help more than four hundred thousand customers worldwide work together more efficiently and use business insight more effectively. Originally known for leadership in enterprise resource planning (ERP) software, SAP has evolved to become a market leader in end-to-end business application software and related services for database, analytics, intelligent technologies, and experience management. As a cloud company with two hundred million users and more than one hundred thousand employees worldwide, we are purpose-driven and future-focused, with a highly collaborative team ethic and commitment to personal development. Whether connecting global industries, people, or platforms, we help ensure every challenge gets the solution it deserves. At SAP, you can bring out your best.  

We win with inclusion

SAP’s culture of inclusion, focus on health and well-being, and flexible working models help ensure that everyone – regardless of background – feels included and can run at their best. At SAP, we believe we are made stronger by the unique capabilities and qualities that each person brings to our company, and we invest in our employees to inspire confidence and help everyone realize their full potential. We ultimately believe in unleashing all talent and creating a better and more equitable world.
SAP is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to the values of Equal Employment Opportunity and provide accessibility accommodations to applicants with physical and/or mental disabilities. If you are interested in applying for employment with SAP and are in need of accommodation or special assistance to navigate our website or to complete your application, please send an e-mail with your request to Recruiting Operations Team: Careers@sap.com.
For SAP employees: Only permanent roles are eligible for the SAP Employee Referral Program, according to the eligibility rules set in the SAP Referral Policy. Specific conditions may apply for roles in Vocational Training.

Requisition ID: 412847  | Work Area: Information Technology  | Locations: St. Leon-Rot, Dresden  | Expected Travel: 0 - 20%  | Career Status: Professional  | Employment Type: Regular full time or part time   |  #LI-Hybrid
 

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