Legal AI Business Operation Partner

We help the world run better

At SAP, we enable you to bring out your best. Our company culture is focused on collaboration and a shared passion to help the world run better. How? We focus every day on building the foundation for tomorrow and creating a workplace that embraces differences, values flexibility, and is aligned to our purpose-driven and future-focused work. We offer a highly collaborative, caring team environment with a strong focus on learning and development, recognition for your individual contributions, and a variety of benefit options for you to choose from. 

YOUR FUTURE ROLE

We are looking for an individual with a strong interest in utilizing artificial intelligence to enhance business performance, excellent project management and training skills. In this role, you will work directly with the Legal department on their most important AI initiatives. Specifically, you will support two AI use cases: (1) eLawyer (2) MSFT CoPilot Daily Productivity. Below are some of the specific tasks you will be required to perform under each use case. 

eLawyer

The purpose of eLawyer is to provide Legal's internal clients with a self-service option to ask questions, thereby reducing the time our Legal professionals spend on routine inquiries. For instance, eLawyer will analyze policies and training materials to extract pertinent legal information for precise responses. Additionally, Legal's in-house professionals will use eLawyer for legal research by identifying relevant information from our SharePoint document repositories and Contract Management System.

Your role will involve leading the program, collaborating closely with our Legal team to identify pertinent documents, and assisting in transforming them into a readable format for integration with SAP’s AI technology (AskQ2C). You will also work with IT on the security concept to segregate user types.

MSFT CoPilot

All Legal employees can integrate MSFT CoPilot into their daily work. The goal is to improve employee adoption by enhancing their skills in CoPilot and prompt engineering. You will also be responsible for managing and governing a legal prompt library, as well as delivering inspirational training on prompt engineering for the legal community (and CoPilot agent creation if SharePoint Advance becomes available).

Even if your background does not meet every requirement, we are eager to hear from individuals who possess unique qualifications, a passion for AI, or experiences that could bring a fresh perspective to our team. Join us on this exciting journey, and let's reshape the future of Legal operations together.

Your tasks include but are not limited to the following:

• Manage Legal's AI program, focusing on use cases eLawyer using SAP’s Chat Q2C application.
• Help the Legal Department adopt AI technologies to achieve a productivity increase of 5% and measure the results. 
• Help upskill our employee base with essential AI skills.  It will be critical to conduct enablement training sessions for CoPilot, including training on prompt engineering and creating CoPilot agents.
• Serve as the subject matter expert on MSFT CoPilot, and SharePoint Advance.
• Manage and curate the governance of the prompt library.
• Oversee AI project management, ensuring timely and successful project delivery.
• Collaborate with cross-functional teams to integrate AI solutions into legal workflows.
• Monitor and evaluate the performance of AI tools and make recommendations for improvements.
• Stay up to date with the latest advancements in AI and related technologies.
• Provide support and expertise in AI-related legal technology and innovation.
• Develop and maintain documentation and best practices for AI initiatives.
• Ensure compliance with legal and regulatory requirements in AI implementations.

YOUR PROFILE

• Hands-on expertise with MSFT CoPilot, CoPilot Studio, and SharePoint Advance and SAP Joule
• Strong understanding of AI technologies and their applications in the legal field.
• Experience in delivering employee training and enablement sessions, particularly in AI prompt engineering and CoPilot agent creation.
• Program and Project management experience, with a proven track record of managing and delivering complex projects.
• Experience working in a legal department or setting is highly preferred.
• Excellent communication and collaboration skills.
• Strong analytical and problem-solving abilities.
• Ability to manage multiple tasks and projects simultaneously.
• Detail-oriented with a focus on quality and accuracy.
• Bachelor’s degree in computer science, Law, Business, or a related field.
• Solid experience in AI, legal technology, project management, or a related field.
• Relevant certifications in AI, project management, or legal technology are a plus.
• Having a solid understanding of the legal environment is a plus

ABOUT THE TEAM

The Legal Operations team is part of GFA Business Operations unit, within the Corporate Functions Operations group – which are all part of the Strategy & Operations family, under oCEO board area.

The successful candidate will report to the Head of Legal Operations. Our team is composed of professionals with expertise in legal, technology, finance, and project management. We are a close team that is dedicated to supporting our internal client, the Legal department, in achieving its goals. If you are motivated by making an impact and enjoy working collaboratively, we encourage you to join us and contribute to our client’s success.

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Bring out your best

SAP innovations help more than four hundred thousand customers worldwide work together more efficiently and use business insight more effectively. Originally known for leadership in enterprise resource planning (ERP) software, SAP has evolved to become a market leader in end-to-end business application software and related services for database, analytics, intelligent technologies, and experience management. As a cloud company with two hundred million users and more than one hundred thousand employees worldwide, we are purpose-driven and future-focused, with a highly collaborative team ethic and commitment to personal development. Whether connecting global industries, people, or platforms, we help ensure every challenge gets the solution it deserves. At SAP, you can bring out your best.  

We win with inclusion

SAP’s culture of inclusion, focus on health and well-being, and flexible working models help ensure that everyone – regardless of background – feels included and can run at their best. At SAP, we believe we are made stronger by the unique capabilities and qualities that each person brings to our company, and we invest in our employees to inspire confidence and help everyone realize their full potential. We ultimately believe in unleashing all talent and creating a better and more equitable world.
SAP is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to the values of Equal Employment Opportunity and provide accessibility accommodations to applicants with physical and/or mental disabilities. If you are interested in applying for employment with SAP and are in need of accommodation or special assistance to navigate our website or to complete your application, please send an e-mail with your request to Recruiting Operations Team: Careers@sap.com.
For SAP employees: Only permanent roles are eligible for the SAP Employee Referral Program, according to the eligibility rules set in the SAP Referral Policy. Specific conditions may apply for roles in Vocational Training.

Requisition ID: 415523  | Work Area: Corporate Operations  | Expected Travel: 0 - 10%  | Career Status: Professional  | Employment Type: Limited Full Time   | Additional Locations: #LI-Hybrid
 

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